Content Creation Department Manager

2 weeks ago


Johannesburg, South Africa Freedom Won (Pty) Ltd Full time

**The function of the Content Creation Manager** is to manage the technical content creation department. This job entails overseeing marketing strategies that engage customers ensuring that they are happy with what the companys products and solutions offer them. This role requires someone that is willing to start a new team and department from scratch, can manage people and develop a successful strategy for the department.

Reporting to the **Engineering Manager (Products)**

**Key Responsibilities**:

- Develop content strategy aligned with short term and long-term marketing targets.
- Develop individualized and group training programs.
- Create technical courses for training.
- Ensuring information is easy to understand.
- Develop department management and process.
- Liaise with Engineers for information.
- Updating content to ensure that it is current.
- Collaborate closely with Engineering and Marketing team to devise content for training.
- Monitor content performance metrics and provide recommendations for improvement based on user engagement and feedback.
- Assist in onboarding content creators, providing guidance and support throughout the process.
- Act as a point of contact for content related inquiries and concerns from internal teams and external partners.

**Essential Requirements**:

- Grade 12/ Matric
- Advanced Diploma or Postgraduate Diploma in Electrical/Mechanical or Mechatronic Engineering.
- 5-7 years working experience in the Technical Document Creator field.
- Excellent attention to detail.
- Excellent verbal communication skills.
- Advanced written communication skills.
- Advanced computer skills.
- Organizational skills.
- Excellent Management skills.
- Excellent analytical skills.

**Beneficial Requirements**:

- Process driven and organized.
- Thrives under pressure.
- Familiarity with Freedom won products.
- Strong interpersonal skills
- Assertiveness

**Closing Date: 1 December 2023



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