Divisional Administrator

6 months ago


Johannesburg, South Africa Morebo Full time

**Purpose of the Job**:
To work collaboratively with Advisors/Consultants, services providers such as Liberty, Stanlib, Discovery and stakeholders across the wider business to support the efficient processing, investigation, and management of new/existing and potential business. The Divisional Administrator will work as an integral member of the team and provide administrative support to enable the Advisory/Consultancy team to manage the workflow, follow-ups, logging and maintaining accurate data in the Customer Management System (CRM) to ensure a proactive and seamless customer service.

**Duties and Accountabilities**:

- To contribute to the efficient and holistic operations of the Division by supporting the Advisors/Consultants within allocated portfolio to achieve their financial goals and targets.
- When required, manage, and organise appointment calendar and schedule client meetings/appointments for the Advisors/Consultants.
- Process new business/servicing transaction requests allocated on Elite Wealth within turnaround times at the same time adhering to processing requirements, compliance and controls imposed.
- Ensure that all supporting case documentation is scanned to Elite Wealth upon receipt of new business/servicing case.
- Provide compliance support to the Advisors/Consultants, including maintaining client engagement records with regards to all compliance requirements.
- Maintain client records on the Customer Management System (CRM) and ensure that records are accurately updated at all times. Retain documentation for a period as required by the legislation.
- Build and maintain relationships with all internal and external stakeholders.
- Ensure an exceptional customer experience for all our internal and external by swiftly and accurately responding to and resolving all requests and queries within set-turnaround times. When necessary, escalate complaints to the Line Manager and ensure all relevant parties are informed of the resolution.
- Communicate effectively across Divisions/Units and service providers to ensure the delivery of outstanding information and/or feedback.
- Contribute to the continuous improvement process by identifying and suggesting improvements to new and existing procedures / systems.
- Proactively anticipate issues/problems and exhibit a high sense of urgency in working towards solutions.
- Attend product, technical, systems and other prescribed training as arranged from time to time.
- Stay up to date with relevant product, technical and systems knowledge.
- Take ownership for driving own career development.
- Perform any other duties as may reasonably be required by management.

**Key Requirements**:
**QUALIFICATIONS AND EXPERIENCE**:

- Matric or equivalent of Senior certification
- Industry specific NQF 5 tertiary qualification
- Diploma or Degree will be advantageous
- 2 - 3 years’ administration experience in the Life Insurance and/or Investment Industry

**SKILLS AND COMPETENCIES**:

- Strong written and verbal communication skills
- Organized and detail oriented
- Ability to multi-task, manage time effectively, and work unsupervised
- Ability to maintain absolute confidentiality in dealing with client matters
- Strong problem solving and analytical skills
- Computer savvy with experience using Word, PowerPoint, Excel, Outlook and Elite Wealth

**MANDATORY**:

- Clear criminal and ITC records.



  • Johannesburg, South Africa Morebo Full time

    **Divisional Administrator**: **Purpose of the Job**: To work collaboratively with Advisors/Consultants, services providers such as Liberty, Stanlib, Discovery and stakeholders across the wider business to support the efficient processing, investigation, and management of new/existing and potential business. The Divisional Administrator will work as an...


  • Johannesburg, Gauteng, South Africa TalentCru Full time

    Job Title: Divisional Executive Support SpecialistJob Summary:The Divisional Executive Support Specialist will provide administrative support to the Divisional Executive, ensuring the smooth operation of the office. This role involves coordinating office activities, managing correspondence, and maintaining accurate records.Key Responsibilities:Provide...


  • Johannesburg, Gauteng, South Africa AJ Personnel Full time

    About the RoleWe are seeking a highly skilled and experienced Divisional Chief Operations Director to join our team at Wits Health Consortium. This is an exceptional opportunity for a strategic leader to drive results, lead business growth, and optimize efficiency in achieving financial, reputational, and organizational objectives.Key ResponsibilitiesDevelop...

  • Divisional Assistant

    6 months ago


    Johannesburg, South Africa Aspen Pharma Group Full time

    **Company Description** We are a global specialty and branded pharmaceutical company, improving the health of patients across the world through our high quality and affordable medicines. Active at every stage of the value chain, we are uniquely diversi?ed by geography, product and manufacturing capability. Aspen is a dynamic organisation built on...

  • Divisional Head

    4 months ago


    Johannesburg, South Africa Hire Resolve Full time

    Hire Resolve is seeking a highly experienced and strategic Divisional Head to lead our Infrastructure Consulting team in Johannesburg. As the Divisional Head of Infrastructure Consulting, you will be responsible for managing and growing our consulting services in the infrastructure sector.In this role, you will oversee a team of consultants, provide...

  • Divisional Head

    2 months ago


    Johannesburg, Gauteng, South Africa Hire Resolve Full time

    We are seeking a highly experienced and strategic Divisional Head to lead our Infrastructure Consulting team in Johannesburg. As the Divisional Head of Infrastructure Consulting, you will be responsible for managing and growing our consulting services in the infrastructure sector.In this role, you will oversee a team of consultants, provide strategic...


  • Johannesburg, Gauteng, South Africa TalentCru Full time

    About This OpportunityWe are seeking a highly skilled and experienced High-Performance Office Administrator to join our team at TalentCru. As an Executive Secretary, you will be responsible for providing professional, confidential, and proactive office support to the Divisional Executive and the Division.Key ResponsibilitiesProvide operational and...


  • Johannesburg, Gauteng, South Africa TalentCru Full time

    Administrative Operations ManagerJob SummaryProvide administrative support to the Divisional Executive, ensuring the smooth operation of the office.Manage the day-to-day activities of the office, including correspondence, travel arrangements, and event coordination.Develop and maintain effective relationships with internal and external stakeholders.Key...

  • Divisional She Manager

    6 months ago


    Johannesburg, South Africa Swift Human Resources Full time

    A vacancy has become available for the appointment of a Divisional Safety Health and Environmental (SHE) Manager. The position is primarily based at the Head Office in Linbro Park however regular travel to work sites will be required. **Experience**: - At least 8 years proven experience in SHE preferably in the scffolding, painting and insulation...


  • Johannesburg, Gauteng, South Africa AJ Personnel Full time

    Job DescriptionWe are seeking a highly skilled and experienced Divisional Chief Operating Officer to join our team at AJ Personnel. As a strategic leader, you will be responsible for driving results, leading business growth, and optimizing efficiency to achieve financial, reputational, and organizational objectives.Key ResponsibilitiesDevelop and implement...

  • BPO Divisional Manager

    2 months ago


    Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    BPO Divisional Manager - Operational ExcellenceAre you a seasoned business process outsourcing industry leader with a passion for operational excellence? Do you have a track record of successfully managing numerous customer accounts, driving revenue, and producing outstanding results? A fantastic opportunity is available for a BPO Divisional Manager at...

  • Administrator

    2 months ago


    Johannesburg, South Africa Motus Parts Full time

    **Motus Aftermarket Parts **is searching for an** Administrator** to join the branch in **Meadowview**. The purpose of this role is to** **acquire a good general understanding of all standard accounting and administrative functions performed at the branch also supervising and controlling the branch administrative and accounting team to ensure that all branch...


  • Johannesburg, Gauteng, South Africa TalentCru Full time

    Company OverviewTalentCru is a leading organization dedicated to providing exceptional talent acquisition services. Our team of experts is committed to delivering top-notch solutions that meet the evolving needs of our clients.SalaryWe offer a competitive salary of R600,000 - R750,000 per annum, commensurate with experience and qualifications.Job...

  • Office Administrator

    5 months ago


    Johannesburg, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities Solution is looking for a Office Administrator who will plan, coordinate and provide administrative assistance to the Operational Director As the leading integrated facilities solutions provider in Africa and the Middle East, operating in over 28 countries, with over 40 000 employees, the Tsebo Solutions Group enables...

  • Personal Assistant

    6 months ago


    Johannesburg, South Africa Rand Water Full time

    **Job Advert Summary**: To provide a high quality secretarial and administrative support role to the Chief Technology Information Officer (CTIO) and contribute towards the successful functioning of the Portfolio. To observe Rand Water policies and procedures whilst communication with internal and external stakeholders at a senior level. To plan, prioritize...

  • BPO Divisional Manager

    6 months ago


    Johannesburg, South Africa Energy at Work Projects Full time

    Are you a seasoned business process outsourcing industry leader that prioritizes results? Do you have a track record of successfully managing numerous customer accounts, driving revenue, and producing outstanding results? A fantastic opportunity is available for a BPO Divisional Manager. Duties & Responsibilities: BPO Opps ManagementDevelop and execute the...

  • Executive Secretary

    2 months ago


    Johannesburg, South Africa IDC Full time

    The overall purpose of this role is to provide: - A professional, confidential, efficient, effective and proactive office support function to manage the operational and administrative needs of the office of the Divisional Executive and the Division. - To enable a timeous and responsive service to key internal and external stakeholders on business matters...


  • Johannesburg, South Africa Jobted ZA C2 Full time

    Parts Procurement Administrator vacancies at the Head Office in Isando. x3 vacancies Basic Salary excluding benefits to a maximum of R30,000 (negotiable, depending on experience and qualifications). Benefits include pension and medical aid, plus a guaranteed 13th cheque. Purpose of the job: - Accountable for the efficient service delivery to customers by...

  • Executive Secretary

    1 week ago


    Johannesburg, South Africa TalentCru Full time

    The overall purpose of this role is to provide:• A professional, confidential, efficient, effective and proactive office support function to manage the operational and administrative needs of the office of the Divisional Executive and the Division.• To enable a timeous and responsive service to key internal and external stakeholders on business...

  • Executive Secretary

    2 months ago


    Johannesburg, South Africa TalentCru Full time

    The overall purpose of this role is to provide:• A professional, confidential, efficient, effective and proactive office support function to manage the operational and administrative needs of the office of the Divisional Executive and the Division.• To enable a timeous and responsive service to key internal and external stakeholders on business...