Credit Controller

4 days ago

Midrand, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

**Direct Reporting Line**:
**Senior Credit Controller**

**Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).

**The IIE's Varsity College, Online Centre in Waterfall (Midrand) has a vacancy for a Credit Controller.**

**Duties and Responsibilities**:
**Collections/Handover**
- Collections on outstanding accounts as per assigned aging.
- Following protocol in line with Standard Operating Procedures when dealing with different aging buckets.
- Receiving inbound calls/ ensuring outbound quality call quota is reached daily/weekly/monthly.
- Meeting monthly collection targets and reducing portfolio risk.
- Ensure that all payment plans are adhered to.
- Escalation and assistance of account related queries (Billing/statements/Payments).
- Ensure all debit order returns are dealt with immediately and account payers are contacted to settle arrears and informed of rejection fee. First priority is to re-activate rejected debit order.
- Ensure follow-ups are done on PTP's (Promise to pay) made on specific dates.
- Manage holds on all accounts (current to be removed/arrears to be added).
- Ensure suspensions/Handover list are sent to CSCC/NSCC first to be checked before sign-off. Prepare handover pack in accordance with check-list and send to CSCC/NSCC for approval and upload.
- E-mails/Letters on overdue accounts must be sent at the appropriate time and in accordance with aging bucket.
- Detailed notes to be inserted on Excalibur for each account monthly as per assigned Age. Relevant contact information and debit order details if applicable must be confirmed and updated.

**Administrations/Customer Service**
- Prepare documents for adjustments/refunds/transfers/Bursaries/ payment plan changes for approval by Campus Senior Credit Controller/Natinal Senior Credit Controller and action once approved.
- Accurate processing of unallocated payments.
- Work closely with the admissions team by preparing pro rata calculations on cancellations.
- Credit balance investigations and updating status/notes on portal.
- Assisting with administration functions as and when required.
- Handle account payer/student queries or compliants and provide appropriate solutions and alternatives.
- Assisting and dealing with queries via FreshDesk (VC Assist) and walk-ins.
- Build sustainable relationships with internal and external stakeholders through open and interactive communication in-order to resolve outstanding account queries.
- Handle account payer/student queries or compliants and provide appropriate solutions and alternatives.

**Quality Management & Reporting**
- This will include the evaluation of all other KPA (Key Performance Area).
- Items such as quality of work, deadlines met, and query handling will be checked.
- Quality of notes and information saved in Excalibur.
- Reports and documents prepared and sent to CSCC/NSCC.

**Competencies required**:

- Knowledge of Full Function Credit Control.
- Knowledge of Accounts Receivables/Debit Orders /Bank Statements.
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external departments.
- Good Interpersonal skills/Customer Service driven.
- Analytical and Problem solving skills.
- Sound numerical skills.
- Best suited to a friendly, organised person who works accurately and is able to handle pressure.
- Honest, trustworthy and ethical.
- Time management skills.
- Ability to produce basic reports using Microsoft Office.

**Minimum Qualification Requirements**:

- Minimum of Matric, Credit Management / Bookkeeping /Financial qualification advantageous.

**Minimum Work Experience Requirements**:

- Minimum of 2 years credit control experience.

**The IIE's Varsity College **is an Equal Opportunity Employer. However, preference will be given to previously underrepresented groups in accordance with the South African Employment Equity Act.

  • Credit Controller

    2 weeks ago

    Midrand, South Africa DataTech Recruitment Full time

    **Credit Controller: Keep the Cash Flow Flowing!** **Do you have a passion for detail and a knack for keeping finances in order? Are you a team player who thrives in a fast-paced environment? **If so, we're looking for a Credit Controller to join the Johannesburg team! In this critical role, you'll be responsible for the cash flow, ensuring timely payments...

  • Credit Controller

    6 days ago

    Midrand, South Africa Communicate Recruitment Full time

    Take the first step in exploring new career opportunities today. **Job & Company Descriptions** A leading company in the FMCG industry is currently looking for a **Credit Controller that handles the** **retail chain** **accounts** to join their team. The Credit Controller is responsible for collecting the outstanding debt ensuring in the day-to-day duties...

  • Credit Controller

    3 weeks ago

    Midrand, South Africa Communicate Recruitment Full time

    Take the first step in exploring new career opportunities today. **Job & Company Descriptions** A multinational company based in Midrand is currently looking for a **Credit Controller **to join their team. As the Credit Controller you will ensure efficient collection, control and administration of monies owed to the company. As an **Credit Controller** you...

  • Credit Controller

    6 days ago

    Midrand, South Africa Communicate Recruitment Full time

    Be more proactive in taking your career to broader horizons. **Job & Company Descriptions** A partner to the world’s leading mining companies is currently seeking a **Credit Controller** to join their finance team **.** As their **Credit Controller**, you need to be responsible for performing end to end creditor reconciliations. The individual needs to...

  • Credit Controller

    4 weeks ago

    Midrand, South Africa Fidelity Services Group Full time

    **Credit Controller** **FCS Head Office in Midrand** A vacancy exists for a Credit Controller stationed at Fidelity Cash Solutions - Midrand. The position will report to the Credit Manager. The main purpose of the position is to make sure that the debtors’ collections are done timeously. **Requirements**: - Minimum Matric Certificate and preferably a...

  • Credit Controller

    3 weeks ago

    Midrand, South Africa Jobs 4 All Full time

    Credit Controller - Midrand Must be from the construction industry Preferably from the Formwork & Scaffolding industry, if not construction industry Must have 25 years + Experience MS Office - proficient/ Excel - Advanced Level The Credit Controller should adhere to company payment policies. Contacting customers or clients to notify them of missed...

  • Credit Controller

    3 weeks ago

    Midrand, South Africa Communicate Recruitment Full time

    A Credit Controller is needed. Our client is currently seeking a Credit Controller (FMCG) to join their finance team permanently. They need someone that is hardworking, likes to prove themselves and goes the extra mile. **Duties**: - Reconcile accounts. - Resolve account queries. - All price claims, shorts and returns must be handled. - Print statements,...

  • Credit Controller

    4 weeks ago

    Midrand, South Africa Fempower Personnel Full time

    Our client has an opportunity available for a Credit Controller based in Midrand. **Requirements**: - Matric or equivalent NQF4. - Equivalent Credit Management qualification. - Fluent business English. - Intermediate computer literacy. - Code 10 motor vehicle license. - Proactive and action orientated. - Acts with honesty and consistency. - Achieves...

  • Credit Controller

    4 weeks ago

    Midrand, South Africa Communicate Recruitment Full time

    Are you a seasoned Credit Controller? Do you have at least 3 years of credit experience? Are you in the market looking to make a bold career move to further develop your credit skills? Look no further as I would like to assist you in changing your career! **Qualification and Experience**: - Diploma in Financial Accounting / Credit Management Certificate -...

  • Credit Controller

    4 weeks ago

    Midrand, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line** **Senior Credit Controller** **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Credit Controller

    4 weeks ago

    Midrand, South Africa SoluGrowth (Pty) Ltd. Full time

    SoluGrowth is looking for an experienced credit controller to expertly manage the debts of our client. The credit controller, will be responsible for collecting debts from the debtors, evaluating new credit requests, ensuring timely payments of debts, processing invoices, maintaining the sales ledger, and providing administrative...

  • Credit Controller

    4 weeks ago

    Midrand, South Africa Rectron Full time

    The main purpose of this job is to ensure performance of the debt collection process in an effective and efficient manner Primary Objectives: The Credit controller is responsible for the coordination of the company’s cash flow including: Debt collection and processing of all relevant financial transactions Process Invoices to clients Receive client...

  • Credit Controller

    4 weeks ago

    Midrand, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Senior Credit Controller **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Credit Controller

    3 weeks ago

    Midrand, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    **Direct Reporting Line**: Senior Credit Controller **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Credit Controller

    3 weeks ago

    Midrand, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    **Direct Reporting Line**: Senior Credit Controller **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Credit Controller

    4 weeks ago

    Midrand, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    **Direct Reporting Line**: Senior Credit Controller **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Credit Controller

    2 weeks ago

    Midrand, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    **Direct Reporting Line**: Senior Credit Controller **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Credit Controller

    4 weeks ago

    Midrand, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line** Head: Finance **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

  • Credit Controller

    4 weeks ago

    Midrand, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Debtors Manager **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Credit Controller

    3 weeks ago

    Midrand, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line** **Debtors Manager** **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...