Collection Supervisor
3 days ago
**Purpose of the Job**: The Main Function of this position is to Maximise Collections and manage/reduce the arrears and Minimise Losses in the Ok Furniture/H+H Ledger under his/her responsibility by delegation of duties to relevant Team leaders. The Collection Supervisor will also train and monitor the performance of Team-leaders’s reporting to him/her.
**Job Objectives**: The Main Function of this position is to Maximise Collections and manage/reduce the arrears and Minimise Losses in the Ok Furniture/H+H Ledger under his/her responsibility by delegation of duties to relevant Team leaders. The Follow up Supervisor will also train and monitor the performance of Team-leaders’s reporting to him/her.
**Qualifications**: Matric/Grade 12
**Experience**: Previous Collections Experience in a Supervisory Role Would be an Advantage
**Knowledge and Skills**: ? Customer service Excellence ? Organizing and Task Management ? Leadership skills ? Communication (Business Language) ? Manage routine ? Reliability / Dependability ? Rule appreciation ? Honesty & Integrity ? Ability to Listen and negotiate ? Assertiveness ? Leadership and management skills ? Delegation ? Organising and Task Management ? Attention to detail ? Competent written communications ? Ability to work unsupervised ? Ability to manage time and prioritize Advanced Working Knowledge: - ? In house Programs (UCS) ? Excel ? Google docs and sheets Sound Working Knowledge: - ? Credit Bureau Reports ? Basic Accounting Practices
**Applicant Feedback Policy**:
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