Operations Director
1 week ago
Our fast growing BPO client in Cape Town is looking for a Vice President to plan, develop and execute the operational strategy.
**Duties**:
- Ensure seamless transition and flawless service delivery
- Ensure client satisfaction on all SLA’s and given parameters
- People management
- Provide assistance to industry and BU leadership for development of strategies for business development and process improvements
**Requirements**:
- Must have previous BPO industry experience
- Preferred campaign exp - Insurance/ Retail/ Financial services/ Telecom/ FMCG/ Travel/ Utilities (Must be International BPO)
- Shift work - US/UK hours
**Job Type**: Permanent
**Salary**: R175,000.00 - R208,000.00 per month
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Operations Director Cape Town
Found in: beBee S ZA - 4 weeks ago
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Found in: Talent ZA C2 - 3 weeks ago
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