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Spa/restaurant Floor Supervisor

2 months ago

Fourways, South Africa HR Toolbox Full time

The Spa Floor Supervisor is responsible for, but not limited to assisting the operations of the spa. Perform retail sales and delivering a variety of spa and aesthetic products and services such as body treatments, massages, facials in a safe and professional manner, greeting and checking in guests and ensuring optimal guest satisfaction.
- **Knowledge and Experience**_
- Excellent guest service delivery
- One to three years of previous experience in a Spa, Beauty Therapist, Doctor’s Office, Chiropractor’s Office, Restaurant, Hotel, Guest House or any combination.
- Ability to pleasantly communicate with proper grammar in English.
- Knowledgeable of spa treatments and Products
- **Competencies**_
- Ability to promote Spa products and services.
- Ability to give a timely Spa Service, providing a true relaxation and beneficial experience to each guest.
- Ability to focus attention on guests needs, remaining calm and courteous.
- Ability to promote positive relationship with all guests.
- Ability to maintain confidentiality of all guest information and pertinent guest data.
- Ability to perform job functions with mínimal supervision.
- Ability to work cohesively with other departments and co-workers as part of a team.
- Ability to recommend and sell Spa products to guests.

**Salary**: R7,500.00 - R8,500.00 per month

**Experience**:

- supervisor or management: 1 year (preferred)

**Language**:

- English well (required)

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