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Senior Case Management Officer

1 month ago

Johannesburg, South Africa Hutech Head Office Full time

**_Position: Senior Case Management Officer_**

**_Industry: Human Resources - Industrial Relations_**

**_Location: Johannesburg - Gauteng_**

**_Salary: Market Related Salary_**

**Introduction**:
The purpose of this position is to manage the Case Management Officers x3 and Administrators x1 for the Dispute Resolution Department.

**Qualifications and experience**:

- Labour law Diploma
- 6 years working experience in a dispute resolution environment.
- 2 years experience in a supervisory / managed people capacity.
- Excellent Computer Literacy, Excel including the CCMA Case Management System.
- Knowledge and understanding of the relevant statutes, i.e., Labour Relations, Basic Conditions of Employment and Employment Equity Acts.
- Must have a sound understanding of the rules of the council.
- Excellent understanding of dispute resolution procedures.
- Sound experience of dealing with trade unions and employers organisations, in respect of dispute resolution.
- Excellent verbal and written communication skills.
- Strong administrative and organisational experience.
- Ability to multi-task
- Ability to deal with conflict and difficult stakeholders.
- Self-disciplined
- Excellent time management skills.
- Deadline driven
- Possession of valid drivers license and own car may be required to travel from time to time.