Senior Store Manager

2 weeks ago

Johannesburg, South Africa Adidas Full time

JOB PURPOSE
The Senior Store Manager will be responsible for the day-to-day management of the retail store. The job responsibilities include the co-ordination and recruitment, training and management of staff, receiving of stock, merchandising, stock loss prevention, controlling expenses and management of all areas of store operations. The Senior Store Manager is also responsible for establishing and maintaining excellent levels of customer service within the store. The incumbent must display sound problem solving and decision-making abilities and is an excellent manager of people with sound leadership skills. The store manager has an outstanding performance track record and is able to effectively lead others towards the achievement of specific business results.- ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.- Achieve and exceed:

- Drive conversion to achieve an increase of minimum 1pp
- Leverage NPS data to ensure premium service is top of mind
- Regular analysis on KPI’s with recovery plans where required
- Control store controllable expenses in line with budget and create savings where possible
- Propose and drive recovery plans during underperforming situations through business analysis, promotional activities or product injections
- Sharpen inventory management by regular stock analyses and communication with the BOH team in Cape Town
- Brand Elevation:

- Provide input on optimal product mix for your store by observing your consumer and marketplace and align with your District Manager to influence others, e.g., RBO, Planners
- Deliver consistent premium execution of visual merchandise standards in accordance with Adidas guidelines
- Drive timely execution of all monthly and seasonal promotional initiatives
- Drive timely delivery of permanent price changes
- Ensure stock refills are being done in such a way to always show a full floor and a full overring of stock you have
- Place clear team focus on inventory management and planning through managing stock levels to drive revenue and increase turnover
- Be aware and drive store team awareness of sell though data and assortment gaps in order to communicate specific needs to the RBO team
- Drive more efficient process within store team e.g. reporting, x functional alignment
- Ensure accurate and on time reporting cross functionally
- Win at the moment of truth. Right product, right place, right time.
- Deliver a true Adidas experience to our consumers:

- Ensure teams elevate service through usage of EMT training, NPS, REPS, Stock Hero, Heart of House, holding store team accountable for service
- Standardize, maintain and ensure disciplines regarding in store communication (Signage, communication board etc.)
- Align with the store construction team on improving maintenance program driven by store team
- Market Integration:

- Exploit local sporting moments. Drive connection through consumer events and product
- Deepen and leverage consumer knowledge insights to grow repeat business
- Master the Fundamentals (Build and extend foundational retail capabilities as well as empowering the team)
- Maximize PEX to hit payroll and DCC targets. Drive further involvement of WFM to ensure right people, right time, right place
- Operational Excellence: align with operations on all process improvements in the stores and ensure all teams compliance
- Ensure and deliver a Premium Experience for the value consumer through a tiered service model and hold your team accountable for execution by establishing a clear consumer focus
- Prioritize customer needs/interaction during daily duties
- Assess team resources and staffing needs accurately and proactively
- Compliance to Adidas Policies and Procedures, Adidas Practices and local labour laws
- Monitor and respond to maintenance concerns, ensuring all Health and Safety standards are met
- Identify and improve mystery shopper opportunities
- Leadership:

- Improve and elevate alignment with store support functions for effective store support
- Be a positive influence
- Ensure effective x functional relationships and demonstrate appreciation for different functions and areas of business
- Actively contribute to achieving store objectives and provide inspired and clear leadership and strategic direction to the store team
- Openly share information and business results/findings as appropriate with peer group, employees and your direct manager; network and share best practices regularly
- Treat all team members with respect and dignity
- Take responsibility for management decisions by communicating and owning decisions
- Influence business partners (District Manager, VM, marketing, RBO etc.)
- Reframe problems into opportunities. Partner with DM to ensure premium employee experience and adhere to all policies and procedures
- Focus the team on your top priorities.
- Focus the energy and intelligence of the team on business goals.
- Demonstrate and teach leadership behaviors in the s

  • Senior Store Manager

    Found in: Talent ZA C2 - 2 weeks ago

    Johannesburg, South Africa Markham Full time

    Position Description:The Store is in need of achievement-orientated Senior Store Manager with excellent customer service and people management skills. These positions require retail experience, a flair for visual merchandising and a good head for figures and administrationResponsibilities:Driving turnover to ensure achievement of targetsControlling...

  • Store Manager

    2 weeks ago

    Johannesburg, South Africa The Foschini Group Full time

    **Job ID**:16144**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:TFG Jewellery Division**Province**:Gauteng**Location**:Johannesburg West**Suburb**:Randfontein (Johannesburg)Position Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people...

  • Store Manager

    3 days ago

    Johannesburg, South Africa Clicks Group Limited Full time

    Advert reference: click_013234 Advert status: Online - **Position Summary**: **Industry**:FMCG & Supply Management **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain **Location**:Gauteng **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: Are you passionate about retail and...

  • Senior Store Leader

    2 weeks ago

    Johannesburg, South Africa Cape Union Mart - Old Khaki Full time

    **Responsibilities**: Deliver exceptional customer service by implementing customer experience strategy Experience in managing all aspects of a flagship store Maximising turnover and profit Minimise shrinkage by monitoring stock related risks. Lead talent selection, training, coaching, retention and recognise initiatives for all team members. Taking on extra...

  • Store Manager

    3 days ago

    Johannesburg, South Africa Clicks Group Limited Full time

    Advert reference: click_013262 Advert status: Online - **Position Summary**: **Industry**:Pharmaceutical Sector **Job category**:Retail Operations **Location**:Johannesburg Metropolitan **Contract**:Permanent **EE position**:Yes **Brand**:Clicks Group **Introduction**: To ensure the efficient operation of the store and service excellence by leading...

  • Store Manager

    2 days ago

    Johannesburg, South Africa Clicks Group Limited Full time

    **Position Summary**: **Industry**:Pharmaceutical Sector - **Job category**:Retail Operations**Location**:Johannesburg Metropolitan - **Contract**:Permanent**EE position**:Yes**Brand**:Clicks Group**Introduction**: To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales,...

  • Area Manager

    3 days ago

    Johannesburg, South Africa Fashion Fusion Retail Clothing Store Full time

    Fashion Fusion Group, a dynamic and rapidly expanding fashion retail company, is seeking an experienced and dedicated Area Manager to oversee operations in the Gauteng Region. This challenging yet rewarding position offers an opportunity to lead and inspire a team while contributing to the growth and success of our brand. **Responsibilities**: Supervise and...

  • Store Manager

    5 days ago

    Johannesburg, South Africa Clicks Group Limited Full time

    Advert reference: click_012764 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:FMCG, Retail, Wholesale and Supply Chain **Location**:Gauteng **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: The main purpose of the job is to plan,...

  • Store Manager

    2 days ago

    Johannesburg, South Africa CG Recruitment Full time

    Our client in the Johannesburg North area is looking for a Store Manager. **Responsibilities**: - Store Management - Ensure high standard of client service and booking of appointments - HR - Stuff Rostering **Requirements**: - Strong retail background - Own transport - Fluent in English and Afrikaans - Based in JHB North area **Cost to Company**: R12...

  • Multi Store Manager

    Found in: Talent ZA C2 - 2 weeks ago

    Johannesburg, South Africa Adidas Full time

    Area: Emerging Markets Department: DTC Direct Reporting Line: District Manager Subsidiary/country: South Africa Location: Johannesburg GSMS Grade: M4 Purpose & Overall Relevance for the Organisation -Drive all stores profitability by meeting or exceeding all sales and profit targets Key Responsibilities -Take full ownership of all...

  • Multi Store Manager

    Found in: beBee S ZA - 2 weeks ago

    Johannesburg, South Africa adidas Full time

    Area: Emerging Markets   Department: DTC   Direct Reporting Line: District Manager  Subsidiary/country: South Africa  Location: Johannesburg   GSMS Grade: M4    Purpose & Overall Relevance for the Organisation  -Drive all stores profitability by meeting or exceeding all sales and profit targets Key Responsibilities  -Take full...

  • Multi Store Manager

    Found in: Talent ZA C2 - 2 weeks ago

    Johannesburg, South Africa adidas Full time

    Area: Emerging Markets  Department: DTC  Direct Reporting Line: District Manager Subsidiary/country: South Africa Location: Johannesburg  GSMS Grade: M4  Purpose & Overall Relevance for the Organisation -Drive all stores profitability by meeting or exceeding all sales and profit targetsKey Responsibilities -Take full ownership of all stores and its...

  • Assistant Store Manager

    3 days ago

    Johannesburg, South Africa Clicks Group Limited Full time

    **Listing reference**: click_015043**Listing status**: Online- **Position summary** **Industry**:FMCG & Supply Management - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Johannesburg - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence?...

  • Assistant Store Manager

    3 days ago

    Johannesburg, South Africa Clicks Group Limited Full time

    **Listing reference**: 015873**Listing status**: Online- **Position summary** **Industry**:FMCG & Supply Management - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Johannesburg - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence? Are...

  • Assistant Store Manager

    3 days ago

    Johannesburg, South Africa Clicks Group Limited Full time

    **Listing reference**: 015872**Listing status**: Online- **Position summary** **Industry**:FMCG & Supply Management - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Johannesburg - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence? Are...

  • Assistant Store Manager

    3 days ago

    Johannesburg, South Africa Clicks Group Limited Full time

    **Listing reference**: 016421**Listing status**: Online- **Position summary** **Industry**:FMCG & Supply Management - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Johannesburg - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence? Are...

  • Assistant Store Manager

    6 days ago

    Johannesburg, South Africa Clicks Group Limited Full time

    **Position Summary**: **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Johannesburg Metropolitan - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Brand**:Clicks Group**Introduction**: Are you passionate about retail and service excellence? Are you confident to drive...

  • Assistant Store Manager

    2 days ago

    Johannesburg, South Africa Clicks Group Limited Full time

    **Position Summary**: **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Johannesburg - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Brand**:Clicks Group**Introduction**: Are you passionate about retail and service excellence? Are you confident to drive sales and build...

  • Store Manager

    3 days ago

    Johannesburg, South Africa The Foschini Group Full time

    **Job ID**:16886**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:Markham**Province**:Gauteng**Location**:Johannesburg Central**Suburb**:Auckland Park (Johannesburg)Position Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people management...

  • Store Manager

    2 days ago

    Johannesburg, South Africa The Foschini Group Full time

    **Job ID**:18639**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:Markham**Province**:Gauteng**Location**:Johannesburg Central**Suburb**:Auckland Park (Johannesburg)Position Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people management...