Multi Store Manager

4 weeks ago

Johannesburg, South Africa adidas Full time

Area: Emerging Markets  

Department: DTC  
Direct Reporting Line: District Manager 

Subsidiary/country: South Africa 

Location: Johannesburg  

GSMS Grade: M4 

 
Purpose & Overall Relevance for the Organisation 
-Drive all stores profitability by meeting or exceeding all sales and profit targets

Key Responsibilities 
-Take full ownership of all stores and its commercial success and support District Manager in the commercial success of the district 
-Analyse relevant data to probe and challenge the status quo within stores and district
-Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed 
-Drive continuous improvements in all store’s sales, productivity, and profitability 
-Ensure the legal and financial integrity of the stores 
-Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor while coaching Store Supervisors to meet this expectation in your absence
-Ensure there is always a manager on duty on the sales floors, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself
-Schedule staff to properly serve customers, drive sales and execute tasks in all stores
-Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
-Ensure proper in-store brand execution according to established standards and directives in all stores
-Ensure proper in-store Brand execution according to established standards and directives in all stores
-Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge in all stores 
-Manage all store operations in a systematic and efficient manner, as per established policies and procedures in all stores
-Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in all stores
-Manage all store operations in a systematic and efficient manner, as per established policies and procedures in all stores
-Lead and implement all applicable loss prevention policies and procedures in all stores 
-Maintain a safe and productive shopping and working environment in all stores
-Ensure all HR policies and procedures are adhered to in all stores
-Create a high-performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance in all stores 
-Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder
-Share best practices to drive the collective performance of all market stores
-Complete all applicable training programs and effectively apply the learning on the job
-Seek coaching and learning opportunities to continually improve your performance 

 

Key Relationships 
-Retail Operations
-Customers 
-Peers and supervisors 
-Vendors and support functions 

 

Knowledge, Skills and Abilities 
-Broad and deep knowledge of retail operations and finance 
-Systems and computer literate  

 

Requisite Education and Experience / Minimum Qualification 
-18 months’ work experience in a sports/fashion customer- and commercial-focused retail environment with a minimum of 12 months of Store Management experience
-Minimum 18 months’ work experience of managing the operations of more than 1 store at any given time
-Matric or equivalent
-Further tertiary qualification in Retail Management will be of an advantage 
 

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