Receptionist 4 Hotel Cape Town
1 month ago
or five-star hotel environment, demonstrating excellent customer service skills.
**Key Responsibilities**:
- Welcome guests warmly and perform all check-in and check-out procedures efficiently.
- Handle guest requests and queries, providing outstanding service and ensuring guest satisfaction.
- Manage reservations, process payments, and maintain accurate guest records.
- Liaise with various hotel departments to accommodate special guest needs.
- Uphold the hotel's standards and policies at all times.
- Operate telephone systems, handle correspondence, and complete administrative tasks as required.
**Requirements**:
- Matric certificate (Grade 12).
- Recent experience as a receptionist in a four
- or five-star hotel.
- Excellent communication and interpersonal skills.
- Strong organisational abilities and attention to detail.
- Proficiency in hotel management software and MS Office Suite.
- Must be based in Cape Town and available to attend face-to-face interviews.
- South African citizen.
**To Apply**:
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