General Manager

4 months ago


Tzaneen, South Africa HotelJobs.co.za Full time

**Position**: Boutique Island Resort General Manager
**Location**: Boutique Beach Resort, Zanzibar

**About the Resort**: Nestled along the pristine turquoise blue waters of the Indian Ocean, this Boutique Beach Resort offers an unparalleled luxury experience where one shade of blue blends seamlessly into countless others. The intimate 12-room resort is a haven of tranquillity and sophistication, celebrating the vibrant Zanzibar cultural lifestyle and prides itself on delivering exceptional hospitality to their esteemed guests, primarily hailing from the American and European markets.

**Key Responsibilities**:

- Oversee all aspects of resort operations, including guest services, housekeeping, maintenance, and food and beverage.
- Foster a culture of excellence and continuous improvement among staff, ensuring top-tier service delivery.
- Develop and implement strategic plans to drive revenue growth and enhance guest satisfaction.
- Maintain and elevate our fine dining and culinary offerings, including beach dinners and BBQs.
- Manage budgets, financial reports, and operational performance to achieve business goals.
- Engage with guests to ensure memorable experiences and address any concerns promptly.
- Collaborate with the marketing team to promote the resort to American and European markets.
- Ensure compliance with health, safety, and regulatory requirements.

**Qualifications**:

- Formal Hospitality Management Degree / Diploma from a recognised institution is essential.
- Proven experience as a General Manager in a 5* luxury boutique resort or similar environment.
- Strong leadership skills with a track record of successfully managing and motivating teams.
- Exceptional communication and interpersonal abilities.
- In-depth knowledge of the hospitality industry, with a focus on fine dining and personalized service.
- Financial acumen and experience in budgeting and financial management.
- Familiarity with the cultural aspects of Zanzibar or East African Beach Resorts is a plus.
- Fluent in English; additional languages are advantageous.

**Remuneration**:

- Competitive Salary US$5000.00 - US$6000 Negotiable US$ salary paid net.
- Excellent expat benefits including onsite accommodation, medical cover, and visa/work permits.
- Annual return air tickets to the point of origin, aligned with the annual leave cycle.
- Opportunity to work in a stunning and culturally rich location, leading a team dedicated to excellence.

Join us at this stunning Boutique Beach Resort and be part of a team that celebrates the beauty of the Indian Ocean and the rich culture of Zanzibar, delivering exceptional hospitality to our discerning guests.


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