Current jobs related to Fraud Operations Manager - Southern Suburbs - Homechoice

  • Fraud Specialist

    4 months ago

    Southern Suburbs, South Africa Flash Full time

    **RESPONSIBILITIES**: Training: Provide training and guidance to employees on fraud detection and prevention techniques. Fraud Awareness: In addition to Fraud Training, constant fraud awareness is to be communicated to respective Flash employees, whether targeting specific Departments, or sending mailers to the larger audience within the...

  • Fraud Agent

    4 months ago

    Southern Suburbs, South Africa Homechoice Full time

    **Purpose of the role** Assist in reducing the business’ exposure to fraud. **Key Performance Areas** **Investigations/reducing risk** - Review orders to identify potential risk to the business - Make contact with the customer and ensure that the correct person receives their order - Investigate disputed transactions according to timelines. - The...

  • Fraud Agent

    4 months ago

    Southern Suburbs, South Africa Homechoice Full time

    Purpose of the role Assist in reducing the business’ exposure to fraud. Key Performance Areas Investigations/reducing risk Review orders to identify potential risk to the business Make contact with the customer and ensure that the correct person receives their order Investigate disputed transactions according to timelines. The ability to review KYC...

  • Fraud Agent

    4 months ago

    Southern Suburbs, South Africa HomeChoice Holdings Limited Full time

    Description Purpose of the role Assist in reducing the business’ exposure to fraud. Key Performance Areas Investigations/reducing risk Review orders to identify potential risk to the business Make contact with the customer and ensure that the correct person receives their order Investigate disputed transactions according to timelines. ...

  • Fraud Prevention Specialist

    3 weeks ago

    Southern Suburbs, South Africa HomeChoice Holdings Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Fraud Prevention Specialist to join our team at HomeChoice Holdings Limited. As a Fraud Prevention Specialist, you will play a critical role in reducing the company's exposure to financial crimes and ensuring the integrity of our business operations.Key ResponsibilitiesConduct thorough...

  • Fraud Agent

    4 months ago

    Northern Suburbs, South Africa Tenacity Financial Services Full time

    The main purpose of the role is to ensure that the departmental fraud prevention objectives are met. To manage, mitigate and prevent any fraudulent activity by being vigilant, meticulous and attentive. You will be required to deliver superior client services. - Detect and minimize fraudulent account activity - Timeously working disputes to meet statutory...

  • Head of Collections

    4 months ago

    Southern Suburbs, South Africa Homechoice Full time

    homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. The purpose of the role is to continually improve the experience for all homechoice customers and through doing so to contribute to the financial success of the...

  • Operations Manager

    1 day ago

    Southern Suburbs, South Africa AFMS Group Full time

    Job Title: Operations ManagerAre you a seasoned professional with a passion for delivering exceptional service and driving business growth? Do you have a strong background in facilities management and a proven track record of success in managing complex projects and teams?About the Role:We are seeking an experienced Operations Manager to join our team at...

  • Operations Manager

    4 months ago

    Southern Suburbs, South Africa AFMS Group Full time

    Manage and be responsible for service delivery and budget outputs of the project operations, teams and sub-contractors. Implement tactical strategies and control mechanisms to achieve the contract objectives, increasing efficiency and minimising the risk of loss and noncompliance which may impact on company profits. Initiate projects to improve efficiency...

  • Cluster Manager

    4 months ago

    Southern Suburbs, South Africa Homechoice Full time

    homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. **What you will love doing in this role** - _Drive Organic Growth through innovation_ - Innovatively manage customer, channel, and promotional offers to ensure...

  • Operations Manager

    4 months ago

    Southern Suburbs, South Africa Growthpoint Properties Full time

    Job Title and Job Grade Operations Manager Job grade: C3 Job Purpose Responsible for providing technical and managerial expertise pertaining to the maintenance of the retail centre. Ensures operational budget management, mechanical or electrical engineering services and management of service providers on site. Ensures reliable and safe continuous...

  • Operations Coordinator

    2 weeks ago

    Southern Suburbs, South Africa Dante Personnel Full time

    Job Summary:We are seeking a highly organized and detail-oriented Operations Coordinator to join our team at Dante Personnel. As an Operations Coordinator, you will be responsible for ensuring the smooth operation of our logistics and transportation services.Key Responsibilities:Client and Truck Bookings: Coordinate with clients to schedule truck bookings...

  • Operations Coordinator

    1 week ago

    Southern Suburbs, South Africa Dante Personnel Full time

    Job Title: Operations Assistant **Job Summary:** We are seeking a highly organized and detail-oriented Operations Assistant to join our team at Dante Personnel in Johannesburg. The successful candidate will be responsible for managing client and truck bookings, issuing and controlling delivery notes, monitoring vehicle tracking, and producing fuel and...

  • Operations Coordinator

    4 days ago

    Southern Suburbs, South Africa Dante Personnel Full time

    Job Title: Operations AssistantWe are seeking a highly organized and detail-oriented Operations Assistant to join our team at Dante Personnel in Johannesburg.Key Responsibilities:Coordinate client and truck bookings to ensure efficient logistics operationsIssue and control delivery notes, monitor vehicle tracking, and produce fuel and revenue reportsManage...

  • Logistics Operations Specialist

    2 weeks ago

    Southern Suburbs, South Africa HomeChoice Holdings Limited Full time

    About the RoleThe Logistics Analyst will play a pivotal role in supporting and optimizing distribution processes in the operation. The focus will be twofold: To create models and tools that translate operational activity into visible reporting metrics across all operations and stakeholders, engaging and holding stakeholders accountable for the delivery...

  • Warehouse Operations Assistant

    3 weeks ago

    Southern Suburbs, South Africa Dante Personnel Full time

    Job Summary:We are seeking a highly organized and detail-oriented Warehouse Operations Assistant to join our team at Dante Personnel. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our warehouse operations.Key Responsibilities:Warehouse Management: Ensure that the warehouse is maintained in a...

  • Warehouse Operations Coordinator

    2 weeks ago

    Southern Suburbs, South Africa Dante Personnel Full time

    Job Title: Warehouse Operations Coordinator **Job Summary:** We are seeking a highly organized and detail-oriented Warehouse Operations Coordinator to join our team at Dante Personnel. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our warehouse, including receiving, dispatching, and storing...

  • Operations Assistant

    2 weeks ago

    Southern Suburbs, South Africa Dante Personnel Full time

    Minimum requirements: Minimum qualification Grade 12 with mathematics National Transport Diploma or similar qualification would be an advantage Minimum 2-years Logistics, Transport or Operations experience Computer literacy on Google web based applications, Excel & Word Must be able to handle pressure and be willing to work extended hours Must have a...

  • Operations Assistant

    2 weeks ago

    Southern Suburbs, South Africa Adzuna ZA B C2 Full time

    Minimum requirements: Minimum qualification Grade 12 with mathematics National Transport Diploma or similar qualification would be an advantageMinimum 2-years Logistics, Transport or Operations experienceComputer literacy on Google web based applications, Excel & WordMust be able to handle pressure and be willing to work extended hoursMust have a valid...

  • Operations Assistant

    3 weeks ago

    Southern Suburbs, South Africa Dante Personnel Full time

    Minimum requirements: Minimum qualification Grade 12 with mathematics National Transport Diploma or similar qualification would be an advantageMinimum 2-years Logistics, Transport or Operations experienceComputer literacy on Google web based applications, Excel & WordMust be able to handle pressure and be willing to work extended hoursMust have a valid...

Fraud Operations Manager

4 months ago

Southern Suburbs, South Africa Homechoice Full time

homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

Responsible for the proactive detection of fraud and reduction of fraud losses through an effective fraud and forensic framework, and fraud controls. Utilise data and expertise to identify trends and potential threats. Maximise the performance of control frameworks and associated staff and drive fraud awareness across the business.

**What you will love doing in this role**

**Strategic Implementation**:

- Translate strategy into operational initiatives with measurable business outcomes and targets.
- Facilitate the development of best practice in operations and service excellence.

**Fraud Operations**:

- Analyse data and trends to enable pro-active and early detection of fraud.
- Develop and implement solutions and strategies to minimise fraud and raise awareness across the business.
- Manage the development of metrics that establish a consistent approach and drive understanding across the business.
- Proactively review internal policy to ensure effective fraud risk management that is aligned to legislation.

**Stakeholder Relationship Management**:

- Identify, build, and nurture trust and collaborative relationships with internal stakeholders with particular emphasis on collaboration with Fraud Risk in the Decision Science team.
- Build and maintain relationships with external experts as well as regulators and other advisory services.

**People Management**:

- Provide direction and define objectives to be achieved in area of responsibility.
- Manage performance of direct reports ensuring agreement of annual goals and measuring performance against agreed goals and addressing non-performance issues.
- Deploy people management processes effectively, in line with Company policies, procedures and prevailing improvement initiatives.
- Drive operational excellence through area of supervision.
- Drive a culture of high performance, Innovation and accountability and encourage team members to live the Company values.

**Financial Management**:

- Manage budgets and monitor expenses ensuring expenditure is within approved budgets.

**Safety, Health, and Environment Compliance**
- Ensure compliance with all Safety, Health, Environmental and all other applicable regulatory statutes, and all other safety and quality processes for the area of responsibility/work.

**What you'll need to do this role**
- 6 Years+ experience in a similar role
- Bachelors Degree (3 years) / NQF level 7
- CFE - Certified Fraud Examiner

**What we will love about you**
- We love your strong communication skills
- We love your strong analytical, numeracy, and problem-solving skills
- We love your digital fluency
- We love your planning & organising skills
- We love your judgment & decision-making ability
- We love your entrepreneurial and innovative mindset

**Behaviours we love**
- Wow my **customer**
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as?**my own**
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a **team**
- Be helpful
- Be inclusive
- Find the fun