Front of House Manager- Restaurant
3 days ago
A new restaurant is opening at the heart of Claremont - Cape Town and their looking for a Front Of House Manager to join their premises and assist in supervise and co-ordinate the entire front of house team.
**RESPONSIBILITIES / DUTIES**
- Manage a team of front of house staff including scheduling, training, and general
- supervision
- Oversee that all opening and closing duties of the outlets are completed correctly and that cleanliness and maintenance are maintained
- Responsible for daily deposits, and the correct operation of the POS systems
- Balancing of all daily and nightly cash drawers and POS
- Inventory and maintenance of par levels for front of house items and those used within the Narrows Café
- Providing excellent customer service to guests and excellent leadership to employees
- Enforce and monitor all health, safety, and sanitation standards in their area
- Assist with catering function management
- Handle guest complaints according to provided guidelines
- Work closely with the Back of House Manager to provide a seamless experience
- Will report directly to the Food and Beverage Manager
- Responsible for quality assurance of products leaving their outlets
**REQUIREMENTS**
- 2+ years restaurant experience
- Currently seeking or completed Bachelor’s degree in a Hospitality related field
- Excellent customer service and interpersonal skills
- Organized and capable of multi-tasking with attention to detail
- High standards of personal hygiene and personal appearances
- Ability to be on feet for several hours at a time
- Experience using POS systems preferred
- Servsafe training preferred; Utah food handler’s permit and alcohol license
- Must pass background check and random drug tests
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