Senior Vodacom Sales Consultants

2 days ago

Sandton, South Africa Cellular Citi Group Full time

It’s time to do something you love, work with a purpose and take on a challenge like never before. Vodacom is SA's best Network serving almost 32 million subscribers and growing. When you join our team, you can make an incredible difference to your customers and your co-workers. We’re looking for boldness, enthusiasm and a whole lot of passion for our Premium store in Nelson Mandela Square. In exchange we offer real career growth opportunities in a place where awesome work is rewarded.

We are an award winning Vodacom franchisee with 10 branches in KZN and we require Senior Sales consultants for our new branch in Sandton.

Selling new Contracts, Upgrades, Cash Devices, Airtime, Accessories for both consumer and enterprise customers as well as offering Fixed and Mobile solutions.

New Voice and Broadband contracts

Retention of mobile contracts.

Customer service experience ratings

Device insurance and financial services

LTE, Fibre and Wireless air sales

**Enterprise Business** - Unified communications, cloud
- hosting and security, managed network services, Internet of things and Mobile/ Voice connections

Sim Swops, Account payments and Repair bookings

Merchandising and general daily tasks

Able to sell instore and promote within the mall and surrounding business parks

After sales and Customer queries

**Requirements**:
**Minimum 8 to 10 years Cellular sales experience in new Contracts, Upgrades, Broadband, Fibre, Accessories & Device sales for both consumer and enterprise customers**

M2 & Siebel C3D and VPP (Vodacom systems)

Device knowledge and trouble shooting

Computer literacy

Able to work under pressure Target and Goal driven

Able to work Retail hours and shifts.

Passion for super Customer service

Positive and friendly attitude

Quick thinker and high energy and able to deal with high demanding clientele

**Basic plus BEST COMM in the industry.** Salary is negotiable based on experience. Write your own salary cheque with over R30 to 40k Comm per month

**HOURS OF WORK**:
**Monday to Saturday**:
Shift One: 8:45am - 18:00pm

Shift two: 11:00am - 20:00pm

Shifts alternate weekly so you would work 2 morning shifts and 2 late shifts monthly (this can change ad hoc based on staff availability)

**Sundays and Public holidays**:
One shift: 8.45am - 6.15pm

Current roster allows for 1 Sunday and 3 weekdays off per month - this is under review to accommodate more time off

This is an opportunity to do something special and be a leader with a company revolutionizing the Mobile industry. And we couldn’t do it without someone like you.

So what do you say? Isn’t it time you explored what could become the career move of a lifetime?

Attach a detailed CV with 1 page motivation letter detailing **qualifications, specific experience **and why you are the best person for this opportunity.

**Salary**: R7,000.00 - R9,000.00 per month

COVID-19 considerations:
Wearing a mask
Temperature screening
Sanitising
Perspex screens
Social distancing
Daily fogging of entire store

Application Question(s):

- If no, do you have reliable transport when working shifts until 8:00pm?"
- Are you able to work until 11pm or later once a month for store stocktake?"

**Education**:

- Certificate (preferred)
**Experience**:

- Vodacom retail store: 8 years (required)
- Retail face to face customer care: 8 years (required)
- Vodacom systems (M2,C3D, VPP and UCS): 8 years (required)
License/Certification:

- Code 08/10 licence with own car (preferred)

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