Sales Consultant

4 weeks ago

East London, South Africa People2People Recruitment Solutions Full time

Our Client, a leader in Stationary & Office consumable industry is recruiting for a qualified and experienced Sales Consultant at their East London branch.

Competitive salary + Petrol Card + Commission

Herewith an outline of this role:
**Organising and Controlling Customer Base**
- Analyse QlikView reports where applicable.
- Submit weekly/monthly customer analysis/revenue reports
- Prepare and schedule customer visits according customer category.
- Call on existing and potential clients either face to face, telephonically or virtually.
- Compiling contacts lists utilising a range of resources for collecting information to create, maintain and retain customer base.
- Plan sales pitch/services presentations to prospective customers.
- Work within the framework of budget turnover and gross profit.
- Maintaining ongoing customer services by responding objectively to a range of customer queries/enquiries relating to products or services.

**Selling Goods and Services**
- Look to expand and grow existing portfolio by way of prospecting and new business.
- Ensure all necessary information/documentation is obtained before calling on a customer.
- Obtaining a range of information from customers for identifying needs and establishing customer profiles.
- Informing/advising customers of a range of products/services available.
- Acknowledging customer needs by recommending alternative goods and services offered.
- Stimulate customer interest by demonstrating and explaining the benefits/end uses of a range of products/services
- Introducing new products in accordance with customer demand.
- Organising courtesy calls for obtaining customer feedback on deliveries and monitoring after sales support systems.

**Administration**
- Updating customer information on Skynamo.
- Log calls on honeybee as per required standard
- Maintaining customer contracts on honeybee.
- Follow-up customer orders.
- Administering petrol expenses occurred.
- Complete new business and lost business reports and submit to manager on monthly basis.

**Critical skills**:

- Proficient in MS Office, Excel with excellent computer skills knowledge.
- Must have good telephone skills.
- Excellent customer service skills.
- Ability to listen and interpret information accurately.
- Planning and organising skills
- Numerical Skills
- Good Communication Skills are essential; person must be well spoken and fluent in English and at least one african language
- Selling skills
- A pleasant and controlled manner of dealing with people at all times.
- An enthusiastic, outgoing person who is self-confident, with a positive attitude is desired for this position.

**Knowledge**:

- Stock product knowledge
- Pricing knowledge
- Know how to enquire on Axapta system
- Know company policy with regards to customer services.
- Product and pricing knowledge.
- Knows the services the company has to offer.
- Knows general operation of the company.
- Knowledge of delivery routes and times

**Qualifications and Experience**
- At least 3 - 5 years’ sales experience, with a proven track record in exceeding targets
- Relevant Sales or Marketing qualification would be an advantage
- Own transport is essential
- Valid Driver’s Licence essential

**Job Types**: Full-time, Permanent

**Salary**: R12,000.00 - R20,000.00 per month

**Experience**:

- Retail Sales: 3 years (preferred)

License/Certification:

- Driver's License & reliable car (required)

Application Deadline: 2023/05/18

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