Beauty Consultant

2 weeks ago

Johannesburg, South Africa The Prestige Cosmetics Group Full time

**Position**: Beauty Consultant - Chanel

**Department** : Sales

**Location**: Durban

**Reporting to** : Retail Development Manager

Purpose of the Role

Drive sales and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain brand image.

KEY RESPONSIBILITIES

ACHIEVE COUNTER SALES TARGETS
- Achieve monthly and annual set budgets
- Track counter and individual targets
- Sell and drive sales in order to achieve targets
- Assist in setting up and driving sales at Counter events
- Provide feedback on sales/counter related issues or concerns

BRAND MANAGEMENT
- Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
- Monitor competitor activity
- Know your in store ranking
- Ensure that stock is merchandised according to merchandising guidelines
- Know your stock versus tester ratio and report out of stocks to Business Consultant daily to drive sales and maintain an exceptional client experience
- Ensure that counter hygiene standards are maintained according to brand standards at all times

CLIENT EXPERIENCE
- Uphold and reinforce the Client experience standards
- Build relationships and loyalty with clients
- Drive increased customer data base (attraction of NEW customers)

ADMINISTRATION
- Complete daily tracking sheets and submit weekly to Counter Manager
- Complete all progress reports required and submit timeously
- Complete and update the client cards for all new and existing clients and file accordingly

TEAM WORK
- Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events
- Support and assist new team members with onboarding and orientation
- Build relationships with respective retailer to achieve key outputs

**COMPETENCIES**

ÿ Deciding and Initiating Action

ÿ Working with People

ÿ Relating & Networking

ÿ Adhering to Principles and Values

ÿ Persuading and Influencing

ÿ Planning and Organising

ÿ Delivering Results & Meeting Customer Expectations

ÿ Coping with pressure and setbacks

REQUIREMENTS/QUALIFICATIONS

Matric certificate

Previous Retail experience

Certificate in Beauty/Somatology is advantageous

Must have own transport

**Job Types**: Part-time, Permanent
Part-time hours: 40 per week

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

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