Call Centre Manager

**South Africa - Gauteng** **, Johannesburg - South (Soweto / Orange Farm)** - R 900000 - R 1000000 Annually Cost To Company **Our client in the Financial Services arena seeks a senior Call Centre Manager with solid outbound exp to head up their Distribution Call Centre.** - Degree in Business or related - Minimum of 9 years’ experience within the...

Call Centre Manager Call Centre BPO ~ Manufacturing Johannesburg East, Johannesburg - Gauteng - South Africa Are you ready to lead a dynamic team that provides world-class customer service? We are seeking a skilled Call Centre Manager to oversee our clients Inbound and Outbound CRM support operations within the manufacturing sector. Reporting directly to...

**Date**:8 Feb 2024 **Location**: Emperors Palace, ZA **Company**:Peermont Global (Pty) Ltd **Job Purpose** - To manage the peermont call centre section and maintaining professional relationships with guests through ongoing excellent customer service**Qualifications** - Matric**Minimum Requirements** - 5 years plus experience in Management of Call...

**Job Purpose** Manages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets...

Our client in the call centre industry is looking for a manager to join their dynamic team who will be overall responsible for the call centre business unit in South Africa, working in close cooperation with international clients. **Responsibilities** - Responsible for our new call centre in Johannesburg, South Africa - Ensure the business unit further...

Job PurposeManages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets...

Our client has an opportunity available for a Call Centre Manager in Direct Sales based in Midrand.Requirements:Knowledge and understanding of systems and workflow processes.Knowledge of Telesales processes, financial services, etc.  Responsibilities:Translate business growth targets into sales targets.Develop and implement operating plans in line with...

Insurance Call Centre Staff Reports to: Call Centre Manager Start date: ASAP Remuneration: R 7500 and commission Established brokerage requires experienced call centre staff, to warm up new business leads and assist broker in distributing various insurance products Long term, Short term and Medical. **Requirements**: - Strong communication skills both...

**Job Title **:Call Centre Manager**Employment Type **:Full Time**Experience **:3 to 5 years**Salary **:R750000 to R850000**Job Published **:08 April 2024**Job Reference No. **:3309137215**REQUIREMENTS**: - Diploma/ Degree in Business Management - 5 years management experience in a Call Centre environment - Windows 7 proficient (Word, Excel, Powerpoint) -...

Are you wanting to become a call centre customer service agent Merchants SA is the the perfect place to be. We are expanding and looking for customer service agents to join our internattional contact centre based in Salt River. - Matric or equivalent - Excellent customer service skills - Excellent communication skills - 6 months + Call Centre Experience -...

We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc.Grade 12 (minimum)Call centre experience essentialWell versed in disciplinary proceduresAble to roster and rotate staff on a...

Job Description/Duties:· Call Centre Agent for an IT Services and Repair Centre. Minimum Requirements:· Matric· Call Centre Agent, with experience.· IT Sector knowledge.· Excellent English communication skills and customer service. 

Job Description/Duties:· Call Centre Agent for an IT Services and Repair Centre. Minimum Requirements:· Matric· Call Centre Agent, with experience.· IT Sector knowledge.· Excellent English communication skills and customer service. 

**REQUIREMENTS**: - Diploma/ Degree in Business Management - 5 years management experience in a Call Centre environment - Windows 7 proficient (Word, Excel, Powerpoint) - Proficiency in three or more of the 11 official SA languages will be beneficial - Computer Literacy (MS Office Suite). - Knowledge of SAP ERP Systems - CRM platforms (Salesforce...

**Job Number** - 71850 **Job Type** - Permanent **Job Title** - Call Centre Agent **Computer Skills** - MS Office **Industry** - Service **City** - Johannesburg **Province** - Gauteng **CONDENSED LIST OF DUTIES**: - Handle telephone queries. - Record all calls received. - Attend to all claims queries received for the Funds. - Utilising the documents...

Call Centre Agents RequiredThis position is open to candidates based preferably in the South of Johannesburg.Candidates that meet the following criteria need only apply:Matric EssentialCandidates are required to have a strong command of the English LanguageAt least one year's Sales experience within the Call Centre EnvironmentAbility to drive salesCold...

**Position**: Agent: Call Centre and Admin **Position Purpose**: The role incorporates the contacting of identified High Risk beneficiaries with the purpose of support and information sharing in the Beneficiary Management area and to participate in the “exceed the customer expectations” principles of the organisation. **Experience**: 1 - 2 years call...

**Position**: Clinical Call Centre Agent **Position Purpose**: To provide professional customer service to Business unit members and brokers by ensuring that all call centre queries are handled to set performance standards at all times and ensuring prompt resolution of clinical queries within the Non-Clinical Authorisations queue. **Experience**: 2 - 3...

  Matric1 Year Call Centre experienceMust be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills   Duties:–  Full Inbound Call Centre functions–  Taking calls–  Data Capturing–  Client liaison–  Confirming clients information...

Position:Clinical Call Centre AgentPosition Purpose:To provide professional customer service to Business unit members and brokers by ensuring that all call centre queries are handled to set performance standards at all times and ensuring prompt resolution of clinical queries within the Non-Clinical Authorisations queue.Experience:2 - 3 years clinical call...