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Store Manager
4 months ago
**General**:
**Job Title**
- Store Manager**Job Category**
- FMCG, Retail & Wholesale**Location**
- Kwa-Zulu Natal**Employment Type**
- Permanent**Area**
- Durban**Bee status**
- Include All**Salary**
- Market Related**Min Salary**
- Not Set**Max Salary**
- Not Set**Expiry Date**
- 29th April 2024**Deadline Date**
- 29th April 2024**Experience**
- Experience Required**Introduction**:
We are looking for a strong leader; someone who is passionate about coaching and developing a high-performing team, overseeing the daily operations of the store and managing stock levels. My client is a well established fashion retailer who is in search of a Store Manager for their Store in Gateway Theatre of Shopping, Durban.
**Description**:
- Leadership and team management : Recruit, train, and supervise a team of retail associates, ensuring they deliver outstanding customer service.
- Provide ongoing coaching, feedback, and performance evaluations to enhance team performance.
- Foster a positive and motivating work environment, encouraging teamwork and collaboration
- Sales and performance
- Set sales targets and develop strategies to achieve and exceed them
- Monitor sales metrics, analyse data, and implement actions to improve store performance.
- Utilise effective sales techniques to drive revenue and meet company objectives.
- Customer experience - Ensure exceptional customer service standards are upheld at all times
- Handle customer inquiries, concerns, and complaints with professionalism and efficiency.
- Develop and maintain strong relationships with regular customers to drive loyalty and repeat business.
- Inventory management
- Oversee inventory control, including ordering, receiving, and stock replenishment.Implement efficient inventory management practices to minimise stock losses and maintain optimal stock levels
- Visual merchandising
- Ensure the store layout and product displays are visually appealing and aligned with the company's brand image. Regularly update and maintain visual merchandising standards to attract customers and drive sales.
- Store operations
- Maintain store cleanliness, organisation, and adherence to safety standards. Oversee daily opening and closing procedures to ensure operational efficiency.
- Manage store budgets and expenses, working to achieve cost-effective operations.
- Compliance - Ensure compliance with company policies, procedures, and legal regulations.Implement loss prevention measures to safeguard the store against theft and shrinkage.
**Education Profile**:
- Minimum of 2-3 years of experience in retail management. Proven experience as a retail fashion store manager or similar managerial role in the retail industry.
- Strong leadership skills with the ability to inspire and motivate a team.
- Excellent communication and interpersonal abilities.
- Sound understanding of retail sales principles and customer service practices.
- Proficient in inventory management and visual merchandising.Analytical and problem-solving skills to drive sales and operational improvements.
- Drivers licence and own vehicle an advantage
**Application Instructions**:
**Contact Details**:
**Contact Name**
- Jeraleen**Contact Phone
