Fleet Controller
4 weeks ago
The overall objective of the Fleet Controller role is to effectively manage and oversee the day to day (also nightshift) operations of the drivers within the unit. This includes the short term planning and scheduling of daily operations. This extends from the productivity of drivers and their vehicles; solving queries etc. in order to deliver exceptional service within clients’ SLA.
**Responsibilities**:
- Provide excellent communication to all Customers, Suppliers and Management in South Africa.
- Ensure that all customers are contacted and kept updated with regards to progress and delivery changes.
- Keep your manager updated at all times with regards to progress or delays with regards to any deliveries.
**Client Service**:
- Service Culture - Deliver within SLA
- Provide excellent communication to all Customers, Suppliers and Management.
- Ensure that all customers are contacted and kept updated with regards to progress and delivery changes.
**Operational Execution**:
- Oversee and manage fleet of vehicles.
- Manage diesel consumption.
- Oversee and manage fleet of vehicles.
- Keep your manager updated at all times with regards to progress or delays with regards to any deliveries.
- Be able to work out the cpk and rates for adhoc work.
Trip management
- Manage and schedule drivers’ Loads.
- Route planning
- Oversee successful loading of goods at clients with all relevant paperwork.
- Planning and scheduling the overs (old order incomplete from last loading cycle with new orders received.
- Debrief Paperwork (daily)
**Reporting**:
- Prepare and submit weekly operational stats.
- Prepare, analyse and submit monthly operational stats.
**Operational Efficiencies**:
- Work with team of drivers to deliver operational efficiencies.
- Delivery of superior quality customer experiences within SLA
- Fleet management
**Staff Management**:
- Management of driver’s performance, i.e. weekly monitoring of their consumption per km, daily debrief and weekly reports indicating outliers.
Driver PDP and licenses
- Teamwork
**Qualifications and Experience**:
- Matric
- Computer Literacy (MS Office, Outlook)
- Advanced Studies (Tertiary Diploma/Degree) advantageous
- 3-5 Years’ experience in transport environment.
- Specific industry experience beneficial.
- Experience in Route Planning and Scheduling
**Personal Qualities**:
- Experience in Route Planning and Scheduling.
- Excellent administrative skills
- Excellent communications skills
- Be able to work in a team.
- Must be able to function under pressure and be customer service focussed.
- Must have above average flair for accuracy and numbers.
- Be willing to grow in other areas of the business.
- Be willing and able to perform multiple tasks and have the ability to demonstrate initiative.
- Must be honest, reliable, and trustworthy with integrity.
- Be willing to work flexible hours and be prepared to perform duties on weekends and public holidays.
- Requirement - must have own transport.
**Salary**: R12,500.00 - R18,000.00 per month
**Education**:
- Diploma (preferred)
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