Quality and Risk Administrator

5 months ago

Bellville, South Africa Santam Full time

Who are we?
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do?
A great contract opportunity for a Quality and Risk Consultant, within Commercial and Personal, Tied Agencies division, based at Sanlam H/O, Bellville, has become available.

WHAT WILL YOU DO?
This role is key to maintain the standard set for the monitoring of recordkeeping and to adhere to FAIS legislation. What will make you successful in this role?
- To ensure compliance with related regulations and legislation (FAIS, FICA, money laundering etc.)
- Ensure adherence to Risk management policies, practices and processes (including reporting)
- Santam products (including Niche Business)
- Provide input to sales advice process and compliance governances related to this.
- Ensure Records of advice are managed in line with legislation.

Qualification
- A short-term insurance related qualification would be preferred.
- Regulatory Exam
- Minimum 2 years working experience or exposure to Personal Lines and Commercial Products in advice or intermediary role.
- Strong administration, systems, process orientation/background
- Quality assurance experience advantageous
- Supervision and teaching of others would be highly advantageous most notably commercial Skills and Knowledge
- Ability to multi-task
- Excellent understanding of FAIS
- Knowledge of record keeping systems and processes
- Excellent time-management skills
- Pro-active and problem solving
- Attention to detail
- Ability to work under pressure.
- Good team player
- Analytical ability
- Ability to work independently
- Servicing of internal and external clients
- Assist in the upskilling of advisors
- Deadline driven
- Excellent communication skills
- Must be Computer Literate (MS Excel & MS Word). Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Turnaround time
At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

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