Systems Administrator

2 months ago

East Rand, South Africa Unique Personnel Full time

**Job Number**
- 72481

**Job Type**
- Permanent

**Job Title**
- Systems Administrator

**Computer Skills**
- Ms Office

**Industry**
- Pharmaceutical - Healthcare

**City**
- Ekurhuleni (East Rand)

**Province**
- Gauteng

**Purpose of the role**
- To provide end users with first line support and maintenance within the organization's computing environment
- Responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands
- To provide the required knowledge and expertise related to the working of cloud computing.
- Being involved throughout the life cycle of any cloud based projects. Including the deployment, managing, and operating various required systems on a particular AWS platform.

**Key Responsibilities**
- Assist all users with any IT related incident when called upon
- Install, configure, maintain, diagnose, troubleshoot and repair hardware and software on desktops, laptops and peripherals such as phones, printers, scanners, external drives and other related hardware
- Perform basic computer wired and wireless network troubleshooting
- Take ownership of incidents and provide permanent fixes with the aim of restoring service to the customer as soon as possible, escalating incidents to management where and when necessary.
- Accurately record, update and document requests.
- Update asset management of all software and hardware
- Participate in planned / emergency maintenance activities after hours and on weekends
- User account administration, i.e.: account creation, modification, deletion and password resets on Active Directory
- Anti-Virus administration, i.e.: installing, troubleshooting, reporting and cleaning of infected devices
- Follow policies and procedures for change, problem, and incident management
- Managing the complete AWS life cycle, along with security, provisioning, and automation
- Administrating and establishing the architecture of multi-tier systems
- Fine-tuning and configuring various cloud infrastructures
- Creating backups and managing disaster recovery
- Effectively monitoring performance degree of several AWS resources
- Configure and manage access points, and VPNs**Inherent Requirements**

**Minimum Requirements**
- Matric
- A+
- Studying towards or completed Microsoft Certified Desktop Support Technician (MCDST) will be advantageous.
- At least two years’ experience working as an IT support technician
- Understanding different network technologies, security systems, and AWS tenets is a must.
- Experience in monitoring as well as auditing systems.
- AWS Certified Cloud Practitioner certificate is an added advantage
- Knowledge in system advancement and virtual technology and awareness about the security controls.
- Ability to translate the architectural needs and some over the networking concepts(firewalls, TCP/IP, DNS)
- Basic understanding of cloud computing is a must

**What Qualification**

**Minimum Qualification**
- Certificate

**Status**
- Available

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