German-speaking Safari Specialist

3 weeks ago


Cape Town, South Africa Black Pen Recruitment Full time

**German-speaking Safari Specialist**

Are you a Safari Expert? Do you speak German and English? Are you fascinated by the beauty of Africa?

Then we have a position for you

Our client, an Australian-Based boutique adventure tour operating business, selling bespoke adventure safaris to southern and east Africa for small groups or FIT’s from Australia, New Zealand and German-speaking countries. They are looking for a **German-Speaking Safari Specialist**. This amazing opportunity would allow you to work with a best selling wildlife author.

In addition to safari sales, the role will also entail taking high level bespoke safari itineraries and turning them into reality with all the necessary details for the trip of a lifetime The role might also include taking responsibility for the German pages of our website.

**Job Type**: Remote | Full-time

**Requirements**:**
- Appropriate qualifications in travel will be an advantage, although not essential.
- have a very good working knowledge of ‘safari Africa’ having worked in travel as a safari sales consultant with at least 2-3 years retail sales experience.
- Be fluent in German and English
- have a love for adventure and wildlife, having traveled to wilderness areas in ‘safari Africa’ including both Southern and East Africa.
- be able to work under pressure, reach goals and sales targets.
- be an all-rounder, and able to work independently with initiative, reliability, and good organisational skills.
- be a very structured, organised, honest and with a focus on attention to detail are essential, as industry-leading service is the goal
- have an outgoing personality and great people skills.
- Have good MS Office skills is essential and WordPress experience will be an advantage.
- Have **residency** or a **work permit** for South Africa and intend/able to be in South Africa for the foreseeable future.
- Good written communication skills will be a distinct advantage.

**Responsibilities**:

- Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
- Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
- Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
- Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
- Collect deposits and balances
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Handle unforeseen problems and complaints and determine eligibility for money returns
- Attend conferences to maintain familiarity with tourism trends
- Create and update electronic records of clients
- Maintain relationships with key persons
- Keep financial statements and documents
- Reach the revenue and profit targets

We look forward to hearing from you soon



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