Telesales Consultant/booking Agent Admin

1 month ago


Sandton, South Africa Discovery Ltd. Full time

**Business Unit**:Sales & Distribution**Function**:Call Center / Contact Center**Date**:30 Aug 2023Booking Agent Telemarketer/Admin
- About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
- Key Purpose

This position is based in the Discovery Wills and Trusts Department, and reports to the sales manager. The successful individual will be required to make appointments given to them as well as fulfill an administrative role.
- Areas of responsibility may include but not limited to:

- Setting up appointments for Testamentary Specialists
- Confirming and rescheduling appointments
- Customer Surveys
- Ensuring that daily and monthly targets are met
- Recording and updating customer information
- Participate in meetings and take responsibility for script improvement initiatives and other assigned action items.
- Reporting and tracking of all leads
- Administrative duties
- Competencies- Target Driven
- Team Player
- Goal orientated
- Self-motivated
- Ability to perform under pressure
- Adapt to change
- Persuasiveness
- Resilience/Tenacity
- Self-managed
- Attention to detail
- Education and Experience
- Matric
- At least 2 years sales experience, preferably in an outbound telesales environment
- Speak fluently and clearly (accent neutral) English/Afrikaans / other languages an advantage
- Tertiary qualification an advantage
- EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.


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