Retail Stock Controlling Supervisor

2 weeks ago

Modderfontein, South Africa StaffCentral Consulting Full time

**Job Duties/Responsibilities will include**:
Manage and ensure that all orders are done on a daily basis, on time and maintain correct stock levels

Manage stock flow to the floor

Prepare, coordinate and manage stock takes on a bi-annual basis in conjunction with the Admin Manager and Store Manager

Manage shrinkage

Regulate customer compliments and complaints

Ensure customer requests and complaints are addressed and followed up timeously

Provide customers with feedback regarding queries and complaints

Manage day-to-day human resource administration including leave, hours of work and scheduling

Assist Store Manager with corrective action

Ensure employees receive planned training and request feedback from employees who attended

Manage the performance management process and ensure that personal development plans are adhered to

Ensure promotional stock and displays are planned, implemented and maintained

Adhere to all labelling, pricing and layout standards and ensure merchandisers adhere to these standards

Ensure store targets are achieved

Grade 12 / Matric

Minimum of 3 years’ retail/FMCG experience in all retail departments:
Minimum of 3 year’s management/supervisory experience

Computer literate - MS Office and retail operating systems

Willing and able to work retail hours

**Advantageous**:
Relevant Retail/FMCG qualification

Working knowledge of SAP

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