Trade Lane Co-ordinator

2 weeks ago

Johannesburg, South Africa African Recruitment Full time

**1.** **Processing a new order**
- Communicating with the Client Services team as well as Origin offices to discover the correct cargo details
- Selection of correct movement type (LCL / FCL) and use of the best viable shipping line and contract for that route
- Updating CargoWise regularly, accurately, and timely as per the SOP
- Providing consistent feedback to CS regarding the status of the shipments
- Conduct meetings with carriers, co-loaders, and shipping lines on service delivery

**2.** **Feedback**
- Updating CargoWise regularly, accurately, and timely as per the SOP
- Providing consistent feedback to CS regarding the status of the shipments

**3.** **Shipment updates and amendments**
- Ensure that any updates to the ETD / ETA are amended on CargoWise and that the correct vessel name, schedule is always displayed on the system and that feedback is provided to CS regarding any delays experienced

**4.** **Control**
- Attention to detail to pick up on mistakes made by origin offices or locally and taking corrective action to get the problem resolved

**5.** **Freight Rates**
- Understanding the freight contracts and rates that are negotiated with carriers and co-loaders
- Taking account of special rates (NAC’s) that have been negotiated for specific clients and ensuring that the correct NAC contract is used
- Using the freight rates knowledge to make calculated decisions on shipments when required

**Knowledge & Experience**
- Matric or equivalent of Senior certification
- Computer literate
- Modes - Ocean
- Minimum of 2 years’ experience in Freight Forwarding

**Skills**
- Conceptual, analytical, numeracy
- Query Resolution
- Communication
- Time management
- People Skills
- Ability to work under stress
- Attention to detail

**Job Types**: Full-time, Permanent

**Education**:

- Certificate (required)

**Experience**:

- CargoWise: 2 years (required)
- Logistics: 3 years (required)
- Imports & Exports: 3 years (preferred)
- Freight Forwarding: 2 years (required)

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