Quality Controller

2 weeks ago


Cape Town, South Africa Servest Careers Full time

**Job Context**:
Servest Office Services, a division of Servest Pty (Ltd) has an exciting opportunity for a Quality Controller for the washroom and deep cleaning service line. The main function of the QC is to ensure that deep clean and washroom teams deliver a safe facility to the customers according to policies and procedures,and ensuring that clients are being serviced according to the set standards and procedures.Experience in Hygiene Service is essential.

**Minimum Requirements**:

- Excellent Customer Care Relations
- Valid driver’s licence
- Matric and Computer Literacy
- Good interpersonal skills
- Excellent command of the English language
- Good understanding of company products and service offerings
- Strong communication skills
- Strong administrative skills
- At least two years experience in dealing with customers face to face

**Duties & Responsibilities**:

- Inspection of service teams and vehicles including washroom/deep clean equipment and stock
- Check and Issuing of PPE
- Attend to on site queries and ensure they are resolved accordingly
- Attend to admin duties such as QC Audits ,Checklists and contracts
- Meet and communicate with operations controllers on daily basis
- Planning for the wewk ahead and setting up appointment for sites
- Conduct on site continual training of the service teams


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