Clerk: Front Counter

5 hours ago


Durban, South Africa Mustek Full time

Purpose:
The Clerk in the Logistics Department is primarily responsible for general logistics functions, such us correctly releasing stock to clients. At the front counter, the job purpose is providing excellent customer service, to greet customers and answer their questions in a friendly, conversational manner. Communicate effectively with other members of staff and maintain a professional attitude even in the face of challenges, such as an irate client. Strive to provide customers with the best experience possible and work to solve problems quickly.

**Responsibilities**:

- Efficiently and accurately check all stock received in the Logistics Department.
- Assist with offloading of courier deliveries, checking all boxes for damage and endorsing waybill accordingly.
- Accurate shelving of stock in the correct locations for collection or delivery.
- Ensuring that all stock is handled in the safest possible manner, to avoid any possible damage.
- Greet customers and answer their questions in a friendly, conversational manner.
- Assist sales staff with enquiries regarding progress of deliveries or collections, communicating effectively and professionally at all times.

Education and Experience:

- Matric
- 2 years’ clerical/dispatch/stock control experience

Skills and Knowledge:

- Good knowledge of stock control requirements
- Detail-oriented
- Customer focused


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