Personal Service Technician
6 months ago
**Job Advert Summary**:
Join a dynamic team dedicated to providing unparalleled service in the automotive industry. As a leading provider of Volvo vehicles, we are committed to excellence in both our products and customer experience. We are currently seeking a skilled and motivated individual to join our team as a Volvo Personal Service Technician. In this role, you will be responsible for providing personalised service and support to Volvo vehicle owners. As a key member of our service team, you will play a vital role in ensuring the satisfaction and loyalty of our customers by delivering high-quality maintenance and repair services tailored to their individual needs.
**Salary structure**:
- Basic monthly salary
- Incentive structure
- Provident fund & Medical aid benefits
**Minimum Requirements**:
- Proof of Qualification as Technician_ (Trade Test/Red Seal)_
- Previous experience as an automotive technician, preferably with specific experience working on Volvo vehicles.
- Strong mechanical aptitude and diagnostic skills, with the ability to troubleshoot and repair complex automotive systems.
- Proficiency in using diagnostic tools and equipment to identify and address vehicle issues accurately and efficiently.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and explain technical information in a clear and understandable manner.
- Detail-oriented approach to work, with a commitment to delivering high-quality service and exceeding customer expectations.
- Valid driver's license and clean driving record.
**Duties and Responsibilities**:
- Perform routine maintenance and inspections on Volvo vehicles, including oil changes, tyre rotations, and fluid checks.
- Diagnose and repair mechanical and electrical issues using advanced diagnostic tools and equipment.
- Communicate effectively with customers to understand their vehicle concerns and provide transparent explanations of recommended services.
- Provide personalised recommendations for vehicle maintenance and repairs based on individual driving habits and usage patterns.
- Uphold Volvo's high standards of quality and craftsmanship in all service and repair work.
- Stay up-to-date on the latest Volvo technologies, service procedures, and industry developments through ongoing training and professional development.
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