Trails Guide
2 weeks ago
The Trails Guide’s role, together with the Tracker, is to take guests on game drives and host them for
their entire stay. This role also requires some co-ordination of the guests stay, ensuring that from
arrival to departure they experience an original and memorable time in the African bush. This will
include game drives, walks, observatory evenings, bush picnics etc. The Trails Guide plays a vital role
in **ensuring the safety of the guests at all times**. We value feedback and put a lot of emphasis on
responding to feedback in the running of all aspects of the Lodge.
**Responsibilities and Required skills**
**Qualifications / Experience**
- South African Citizen
- 3 to 5 years’ experience guiding in 5 Star Establishments
- General knowledge of legal implications of being a Trails Guide
- FGASA NQ4 or Professional
- NDT Registered
- Valid Driver’s License and PrDP
- Valid First Aid Certificate
- Rifle Accreditations and ARH
- Trails Guide qualification with VPDA
- Astronomy knowledge advantageous
- Off-road driving in 4x4 vehicles
**Behaviors / Skills**
- A passion for nature, animals, conservation, and the environment
- A passion for people and creating a holistic experience, imparting knowledge about the bush
- Basic computer knowledge
- Stock/equipment control
- General vehicle maintenance knowledge
- Basic knowledge of people management (managing Tracker)
- Good command of the English language, written and spoken
- Physical fit, able to cope well under pressure
- Excellent organizational and planning skills
- Hands on approach
- Excellent communicator
- Anticipating guests needs and facilitating the small touches that enhance the guest experience
- Sensitive to cultural issues/ patient with colleagues
- Excellent social and interpersonal skills
- Sense of ownership and pride for the guest experience
- Attention to detail
- Flexible attitude
- Able to interact with guests and behave appropriately
- Highly sociable and confident when meeting new people and able to entertain/host
- A sense of fun and understanding of the Lodges way of doing things
- Well-groomed and a good sense of personal hygiene
**Duties**
- Provide an excellent game experience to high profile guests including game drives and bush
- walks
- Ensure that vehicle and field guide equipment is kept in excellent working condition, assume
- full responsibility for this
- Firearm procedures are in line with statutory requirements
- Meet and greet and mínimal hosting of guests
- Legal and company policies related to safety for guests and staff is adhered to
- Assist with bush projects
- Prompt and efficient radio contact
- Complete Health & Safety checklists monthly
- Adhere to all Nature Reserve Game Drive Policies
**Remuneration and Benefits (Experience Dependable)**
- Permanent employment
- Basic monthly salary (to be discussed in the interview)
- Live-in basic furnished accommodation (possible sharing)
- 00 monthly food allowance over and above salary
- Medical Aid - Company contribution 50% (after 3-month successful probation period)
- Pension Fund - Company contribution 50% (after 3-month successful probation period)
- Gratuities left by guests
- Uniform provided
- 20 bed nights for family and friends annually at R750 ppp night (after 3-month successful
- probation period)
- Leave cycle: 4 weeks on and 2 weeks off
If you do not get feedback within 7 working day's regards your CV as not shortlisted.
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