Legal Counsellor

**PURPOSE OF THE POSITION AND KEY RESPONSIBILITIES**

The purpose of this position is to assist members (clients) with legal advice and paralegal solutions to common problems

within the parameters set by the Company and the Scorpion Legal Protection Membership Agreement.

Key Responsibilities include, but are not limited to the following:
**Consulting with Members**

Attending to clients and providing legal advice and assistance via telephone consultation

**Customer Relation Service**

Engaging customers with complex matters

**Time Management**

Attending to queries within a reasonable time frame

**Liaison with Attorneys/Claims Dept.**

Attend to appoint attorneys to represent clients on legal matters

**Providing Feedback to Clients**

Ensuring that clients receive regular updates and feedback on existing matters
- **MINIMUM REQUIREMENTS AND GENERAL WORKING CONDITIONS**_

**Education**

Must have Matric (Grade 12); and

Must have completed legal degree (LLB or B Proc, B Juris, BLC or B Com/BA Law)

**Experience**

At least two (2) years’ legal experience. Practice experience advantageous.

Customer service experience (must).

Experience in handling Labour and Court Process matters (must).

**Other**

Knowledge of the Labour Relations Act, Basic Conditions of Employment Act and

Consumer Protection Act.

Must be computer literate; specifically proficient in MS Word and Outlook.

Must be proficient in at least 3 Official Languages including IsiZulu and IsiXhosa.

**General working conditions**

Regular office environment and no health and safety risks involved.

No travel involved.
- **PRE-REQUISITE COMPETENCIES**_

**Knowledge Competencies**

Professional knowledge

Product knowledge

**Skill Competencies**

Analytical thinking ability

Conceptual thinking ability

Conveying information

Financial interpretation

Listening skills

Verbal & Written communication

**Behavioural Competencies**

Action orientation

Customer service orientation

Decisiveness

Information seeking

Integrity

Numerical orientation

**EMPLOYMENT EQUITY**

**PRIVACY STATEMENT**

**Scorpion Legal Protection is committed to protecting your privacy. Your information will be used properly, lawfully, securely and transparently for the purpose of recruitment processes. Scorpion Legal Protection has implemented appropriate technical and organisational information security measures to help keep your information secure, accurate and current.**

**Job Type**: Permanent

**Salary**: R20 396,00 - R27 741,00 per month