Group Quality Auditor

2 weeks ago


Roodepoort, South Africa Fidelity Services Group Full time

A position for a Group Quality Auditor exists at the Helderkruin Corporate Office reporting to the Group Quality Assurance Manager. The Quality Auditor is responsible for conducting Quality Audits as per the three (3) year audit plan. Always maintain a professional working relationship with Executives, Regional Managers Branch Managers and Staff.
**Experience, Requirements and Qualifications**:

- Qualification in quality, with additional qualification in security and/or technical industry
- 3-6 Years of experience in Quality Assurance/Quality Control.
- ISO or similar certification is preferable.
- No criminal record or any pending cases.
- Proficient in MS Office (Word, Excel, PowerPoint and Outlook) and the Internet.
- Has a good command of the English language both written and verbal.
- Excellent communication skills and the ability to work well with people at all levels are essential
- Strong Organizational, analytical, problem solving skills.
- Ensure that the organization’s Quality Management Systems are implemented and conforms to customer, internal, ISO 9001, ISO 14001, ISO 45001, ISO 18788, ISO 22301 and ISO 27001 regulatory and legal requirements.
- Manage the monitoring, measurement, and review of internal processes, especially those that affect the quality of the organization’s implementations.
- Work with customers, employees, contractors, and outsourcing entities to ensure products and services are at the highest quality standards.
- Report to the Group Quality Assurance Manager on the performance of the QMS (e.g., results of quality findings and corrective actions), including the need for improvement from root cause analysis.
- Responsible for accuracy and timely submission of audit/ investigation reports.
- Keep up on standards, regulations/laws, issues, and services relating quality.
- Procedures, and Document Control for all departmental workflows.
- Maintain and Monitor Customer Communication
- Maintaining the audit documentation with the recording of the findings for analysis, reporting and monitor unresolved audit findings monthly
- Data Analysis for Continual Improvement
- Corrective Action implementations and controls to sign off.
- Data Analysis for Continual Improvement
- Conduct Investigations
- Audit Client Sites
- Comply with all addition work performance requests by Management
**Competencies Required**:

- Presenting and communicating information
- Business writing and reporting
- Leading and management competencies - Providing Leadership
- Investigating Issues
- Evaluating Problems
- Attention to detail
- Working with people and giving support
- Persuading and influencing
- Structuring Tasks
- Processing Details
- Creating Innovation and Adjusting to Change
- Business acumen
- Deadline Driven
- Driving Success
- Building Relationships
- Showing Resilience
**_

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._


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