Channel Representative

**_ "We Grow What Matters" is not just a slogan; it's a commitment to making a meaningful impact on the world through our people._**

At **RCL Foods**, we live by a purpose that goes beyond nourishing bodies - **"We Grow What Matters."** As a leading force in the food manufacturing industry, we understand that growth extends far beyond our products; it's about cultivating an environment where diversity thrives. We are on the lookout for a passionate **Channel Representative.** The role will be based in **Bushbuckridge **and report to the **Sales Manager. **The main purpose of the role is to ensure efficient and cost-effective product distribution. Ensure balancing of orders placed, delivered and returned. Submit daily sales figures received from Drivers.Ensure capturing and allocation of all customer details and monitor Trade Prices.

**Duties & Responsibilities**:

- **Ensure efficient and cost-effective product distribution**
- Ensure driver teams deliver according to mapped and optimised routes
- Ensure all new and old customers are plotted on the GPS system
- Ensure orders are geared towards improving truck utilisation and loaves/km
- Ensure delivery teams invoices correspond with loading list before vehicle leaves bakery
- **Ensure balancing of orders placed, delivered and returned**
- Monitor driver orders for informal trade customers daily
- Monitor and track returns daily
- Craft and action plans to drastically improve returns
- **Submit sales figures from drivers daily**
- Ensure driver teams’ sales are in line with sales targets
- Source and distribute of key trade intelligence
- Provide actionable plans for improvements and combating competitor activities.
- **Capturing and allocation of all customer details**
- Ensure all customer details and classifications are loaded correctly on new accounts and are correctly listed on existing accounts
- **Ensure driver competency and time management**
- Support, train, discipline and lead the driver & van assistant teams to deliver sales excellence
- Employ efficient route riding system to see all customers
- Evaluate on-the-job performance, and provide training on shortfalls
- **Monitor Trade Prices**
- Submit weekly price surveys for informal trade customers
- Monitor RSP’s and execute pricing strategy, policy and mandate
- **Build long standing relationship with customers**
- Increase sales volume and market share in General Trade stores
- Develop a strategy with Informal Sales Representative to gain new businesses.
- Handle customer complaints and queries

**Minimum Requirements**:

- Grade 12/ Matric
- Valid Driver’s License (Code 10) with PDP
- 5 years’ experience in a Sales function.
- Driver salesman experience beneficial.