Operations Consultant

2 weeks ago


Cape Town, South Africa ALLMED HEALTHCARE PROFESSIONALS Full time

Company**:Allmed Area: Cape Town Position: OPERATIONS CONSULTANT (PRIVATE / MEDICAL PROFESSIONALS)**

Contract type**:PERMANENT**

Inherent requirements**:Matric ** Good communication skills (both written and verbal) **Excellent interpersonal skills ** Working knowledge of business practices (policies, processes and systems) **Proficient in Microsoft Office (advanced Excel skills)**

**Preferred requirements and skills**: Experience in retail or call centre environment training

**Relationship building and people skills Duties and responsibilities**: Provide full operational services to staff in relation to administrative tasks received from hospitals or clinics and manage the complete process from beginning to end

**Provide switchboard relief for the Receptionist until they arrive for their shift ** Check the on-call report and respond to vacancies created

**Place on call staff into vacancies created**Update all staff details and status on NIMS **Update all staff availability on NIMS ** Fill shifts received as soon as the client has made the request

**Secure shifts through nomination process on NIMS ** Conduct service calls

**Reconfirm staff for shifts booked (PL2) Character traits**: Passion for working with people **Ability to problem solve ** Ability to work under pressure

**Attention to detail ** Organised **Assertive ** Professional

Confident Working hours: 08h00 to 16h30 (Monday to Friday) Overtime as and when required Salary: To be discussed Benefits: As per Company benefits

Interviewing process: Panel interview Reporting to: Operations Supervisor Starting date:
**Job Type**: Permanent

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)


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