Assessor
2 days ago
JOB PURPOSE
Support the claims handling philosophy and supply strategy by mitigating risk of vehicle spend (quantification, identification and validation of vehicle). All services are delivered against agreed service and functional standard.
**RESPONSIBILITIES**:
**Operations Management**
- Carry out operational tasks by following established processes. This will involve adjusting multiple settings or parameters to meet performance standards.
- Make fair, honest, accurate reasonable cost related decisions through the vehicle claim life cycle.
- Accurate quantification, identification and validation of vehicles.
**Customer Service**:
- Provide a quality service to customers while identifying opportunities to secure new business or support retention.
- Responsibilities may include processing cases, dealing with complex queries and investigating and resolving customer problems.
- Consistently provide service in accordance to the pre-agreed service and functional standards.
- Provide all-round service at various locations / interaction points: drive-in centers, on the road, self-assessment (desktop assessment), digital assessments and “country trips”.
**Client & Customer Management (External)**:
- Help manage clients by carrying out standard activities and providing support to others.
- Effectively engage with the customers, consistently demonstrating all the TSW behaviours, and deliver service that goes beyond what is expected (more than just the claim).
- Effectively build, maintain and manage relationships with service providers and customers.
**Continuous Improvement**:
- Contribute to reviewing existing operations in own area of work and generate new ideas to assist in identifying continuous improvements.
- Conduct workload activities in most efficient and cost-effective manner.
**Personal Capability Building**:
- Develop and maintain excellent procedural or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
- Internal knowledge and skills of industry methods and process not relying on partners / industry to advise and dictate.
**General Education**:
- Grade 12 / SAQA Accredited Equivalent (Essential);
- VDQ (Vehicle Damage Quantifier) Qualification (Essential);
- Mechanical Engineering / Panel beating N2/ N3 level / (Advantageous)
**General Experience**:
- 2 - 4 years’ work experience in the following (Advantageous):
- Workshop / Motor Industry experience Front line / client relationship experience in a panel beating environment.
- Practical panel beating, spray painting, mechanical and electrical experience
- Assessing experience at a short term insurer
- Estimating in a panel beating environment
-
Freelance Facilitator
2 weeks ago
Nelspruit, South Africa KBC Health and Safety Full time**Functional Area**: Nelspruit **Purpose of the position**:To ensure that learners are trained, assessed and certified as Competent in relevant Unit Standard by meeting KBC & SAQA standards. **Main Responsibilities**: Facilitate Assessments of - SHE Rep (8016) - First Aid (119567) - Fire Fighting (252250) - Rigging (14706) - Forklift (242974) - Overhead...
-
Claims Assessor
1 week ago
Nelspruit, South Africa Mediplus SA Full timeThe objective of the claim’s assessor position is to help achieve, by means of effective actions and assistance to Manager, Service Providers and Members, Mediplus’ objectives in respect of effective productivity and client services. Primary Duties - Processing claims (reflect changes in benefits/limit available) - Data capturing - General...
-
Non Motor Field Assessor
2 days ago
Nelspruit, South Africa Santam Full timeOPPORTUNITY This career opportunity is available for a Non-Motor region and the successful incumbent will be based in Nelspruit. WHAT WILL YOU DO Receiving instruction from Claims Service Consultant (appraisal notes & docs). Checking completion and correctness of document and policy conditions. Planning routes for claims, make arrangements and contact...
-
Motor Assessor
7 months ago
Nelspruit, South Africa Hollard Recruitment Full time**Job Advert Summary**: Helloan exciting new opportunity has just become available in our **Insure Operations, in the Motor Claims area**. We are looking to recruit a **Motor Assessor (Nelspruit).** **Role Objectives**: To establish quantum of damaged vehicles for example fire damaged accident damaged and or stolen and recovered vehicles that have damages....
-
Provincial Manager Mpumalanga Province
1 week ago
Nelspruit, South Africa HWSETA Full timeR694 162 per annum. Degree in Education, Training and Development and Human Resources Development. Registered as Assessor and Moderator will be added advantage. Valid driver's license and own vehicle. 6 - 8 years' experience in Skills Development environment. 5 years at supervisory/management level.
-
First Aid
7 months ago
Nelspruit, South Africa Bayteck Training Academy Full timeTraining Academy in Nelspruit has instructor position available for the following courses: Forklift First Aid Fire Fighting and Prevention Occupational Health and Safety Assessor and / or moderator qualification an advantage. **Salary**: From R9,000.00 per month Application Question(s): **Education**: - High School (matric)...
-
Safetycloud Driver and Lifting Operator Trainer
2 months ago
Nelspruit, South Africa SafetySA Full time**Some responsibilities may include**: - Planning and preparing for training sessions by preparing training material and ensuring that all the equipment is functional. - To present training material at the appropriate level in relation to audience's existing skills, knowledge and taking into account any potential learning barriers presented by language,...
-
Training Officer
5 days ago
Nelspruit, South Africa Sethala Full timeDuties & Responsibilities - Identify training requirements and research and develop internal and/or outcomes-based learning material as required - Plan and co-ordinate activities to ensure effective knowledge transfer - Facilitate the delivery of Specific learning material. - Facilitate the delivery of Academy unit-standard based learning material (Generic...
-
Motor Vehicle Inspector
2 days ago
Nelspruit, South Africa Afrizan Full timeOur Client in the financial services industry is looking for qualified motor vehicle assessors to join their dynamic team. The purpose of the role is to support the claims handling philosophy and supply strategy by mitigating risk of vehicle spend (quantification, identification and validation of vehicle). **Key Responsibilities**: - Carry out operational...
-
Facilitator/assessor- Office Administration
1 week ago
Nelspruit, South Africa Apexea (Pty) Ltd Full timeApexea (Pty)Ltd requires services of experienced Facilitator for facilitate training. **Requirements**: - Diploma/Degree in Office Administration or related course - 2 Years experience in formal work experience - 2 Years experience in facilitating training - Experience in assessing Learner Portfolio of Evidence **Job Types**: Full-time, Temporary Contract...
-
Fleet Trainer
6 days ago
Nelspruit, South Africa Cartrack Full timeAdvert reference: cartr_000345 Advert status: Online **Position Summary**: **Industry**:IT & Internet **Job category**:Training **Location**:Nelspruit **Contract**:Permanent **EE position**:No **Introduction**: Are you curious, agile and passionate? Do you take ownership, embrace challenges and love problem-solving? We’re a world-leading smart...
-
Product Trainer
13 hours ago
Nelspruit, South Africa Cartrack Full time**Listing reference**: cartr_000386**Listing status**: Online- **Position summary** **Industry**:IT & Internet **Job category**:Training **Location**:Nelspruit **Contract**:Permanent **EE position**:No **Introduction** - Are you curious, adaptable and entrepreneurial? Do you take ownership, embrace challenges and love problem-solving? We’re a...
-
Claims Consultant
7 months ago
Nelspruit, South Africa Hollard Recruitment Full time**Job Advert Summary**: Helloan exciting new opportunity has just become available in our **Insure, Northern Region (Nelspruit)**. We are looking to recruit a **Claims Consultant**. **Role Objectives**: This Claims Negotiator role will be responsible for managing Branch claims assigned, within the branch mandate, within the set standards required by the...