Executive Housekeeper

2 weeks ago

Cape Town, South Africa Career Pathfinders Full time

**Executive Housekeeper.**

4* Hotel Cape Town

**REQUIREMENTS, DUTIES & RESPONSIBILITIES**:

- 5+ years previous Housekeeping experience in a management or supervisory role at large hotel/lodge
- Previous staff management (skilled and unskilled level)
- Proficient on OPERA PMS, Outlook, MS Word and Excel
- Valid SA ID
- Previous front office experience will be an advantage
- Good numeric and administrative skills
- Ability to lead, plan, organise and delegate
- Ability to liaise at all levels
- Self-starter, go getter and suitable initiative
- Good people management skills
- Able to manage a pool of staff working shifts.
- Knowledge of full range of chemicals and various cleaning equipment
- Administer all housekeeping and all laundry facilities and ensure secure environment for all staff.
- Schedule all work for weekends and evening hours and assist Manager on Duty to prepare schedule for staff and organize an efficient everyday care of all buildings and public areas.
- Ensure cleanliness of all office areas.
- Administer efficient working of the housekeeping department at all times and supervise all work and ensure compliance to all operational standards and organization regulations.
- Monitor all sub activities for departments and maintain records of all expenses and control all costs for department and recommend ways to increase efficiency.
- Monthly stock count of all amenities to be done and ordering to be co-ordinated with Resident/Assistant Resident Manager.
- Design all housekeeping policies and procedures according to required standards and schedule all rotational duties for staff.
- Maintain safety and hygiene and perform all appraisals for staff regularly and coordinate with front office staff.
- Manage and analyse all incoming supplies and ensure compliance to all specifications and prepare all reports to be presented to management.
- Day to day operational management
- Staff management including IR, manpower development and training
- Maintain discipline by using the Company's disciplinary code and procedures, as well as attending to grievances
- Manage the assignment of work schedules and drawing up rosters
- Responsible for the on-going training and development of all staff
- Managing and review performance of staff
- Build and maintain professional client partnerships
- Regular meetings with on site management team
- Conduct weekly meetings with the heads of department
- Liaise and negotiate at all levels
- Control of direct expenses and budget management
- Oversee the upkeep of equipment on site and stock management
- Maintain a high standard of performance and image of the Company
- Will be required to work duty management shifts (own transport beneficial or access to reliable transport due to hours required for duty management shifts)
- 5% Provident - forms part of CTC package (compulsory membership)
- Medical aid is available for individual only & the company will pay 50% of the employee’s membership but is restricted to Classic Saver or below option on Discovery (voluntary membership)

**Salary R 18 000 - R 20 000**

**Job Types**: Full-time, Permanent

**Experience**:

- Proficient on OPERA PMS, Outlook, MS Word and Excel: 6 years (preferred)
- Hospitality Management: 6 years (preferred)
- Previous staff management (skilled and unskilled level): 6 years (preferred)
- 4* Medium Hotel Housekeeping: 6 years (preferred)
- Executive Housekeeping management: 6 years (preferred)

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