Key Account Manager
2 weeks ago
**Western Cape**, Stikland**
**R30 000**
Our client based in Stikland is looking for a Key Accounts Manager with 5 years experience in technical sales and microbiology laboratory work to join their team.
EMPLOYMENT TYPE : Permanent
SECTOR : Sales
BASIC SALARY : R30 000,00
START DATE : Immediately
**REQUIREMENTS**:
- 5 years experience in technical sales and laboratory work
- National Diploma in Sales and Marketing
- Btech in Microbiology/ Chemistry/ Food Technology/ Biotechnology
- MS Office Suite proficiency
- Bilingual (English/ Afrikaans)
- Drivers licence
- Clear criminal record
- Sober habits
**DUTIES**:
- Identify new business target markets
- Target new business based on monthly market segments
- Target new business based on industry changes, updates, and historical norms
- Quotations for new clients
- Assist clients with the completion of new client forms
- Assist new clients with finance information for procedures and policies
- Confirmation with new clients, sample loggers, and laboratory for POs before logging and lab releasing of results
- Resolve outstanding queries
- Follow up with all new clients regarding their first-time interactions
- Resolve any existing client queries if complaints are raised
- Resolve all queries and client complaints for new clients
- Monthly follow up meetings with all new clients
- Reports to be populated for new VIP clients and to be discussed with senior representatives in monthly external meetings
- Compile and maintain a database of leads
- Compile and maintain a market-segmented database of existing clients to communicate more effectively with clients
- Form and maintain relationships with vital role players through continuous contact and interaction
- Demonstrate ability to compile quotation and navigate the LIMS system
- Submit weekly reports
- Attend weekly feedback meetings to update on new client information
- Monthly reports to be compiled of monthly sales activities
- Understand issues in various departments and find suitable workable solutions
- Make recommendations of the various tests and services
- Be professional and courteous in all forms of communication
- Perform any other reasonable tasks as requested by management from time to time
**HOURS**:
- Mon - Fri: 08:00 - 17:00
- For more information please contact:
**Jan Fritz
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