Reservationist

1 month ago


Cape Town, South Africa Indalo Hotels and Leisure Full time

The **Fountains Hotel** in **Cape Town **is looking for a Reservationist who will help guarantee that the channels where reservations are made are confirmed.

**Duties and Responsibilities**:

- Maintaining a response time of 24 hours
- Ensuring all bookings are guaranteed
- Adhering to the cancellation policy
- PMS inventory should be balanced
- Processing all deposits and allocating to the correct booking
- Telephone etiquette
- Capturing reservations on the PMS
- Capturing Rooming Lists
- Ensuring all correspondence is professional and guest centric approach is maintained
- Handover to front office for next day arrives
- Communicate all guest requirements to the various departments
- Communicate group ETA, Meals times, special requests to the various departments

**Experience**
- 1-2 years of recent or current experience in a similar position

**Education**
- High school diploma or general education diploma
- Diploma in hospitality management/tourism (Ideal)

**Salary**
- R11 000 to R12 000 CTC

**Job Types**: Full-time, Permanent

Pay: R11 000,00 - R12 000,00 per month

**Education**:

- High School (matric) (preferred)

**Experience**:

- Reservation: 1 year (preferred)

**Location**:

- Cape Town, Western Cape (required)


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