Freight Forwarder, Air

7 months ago

Cape Town, South Africa DSV Full time

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

**DSV - Global transport and logistics**

Location: ZAF - Cape Town, Falcon Cres (Headquarter)
Job Posting Title: Freight Forwarder, Air & Sea
Time Type: Full Time

**Main Purpose of the Role**

DSV Cape Town have dedicated operations teams for our Retail business. This team manages all import shipments into Cape Town & Durban from various suppliers globally - mainly China and India. Within the team we have an import controlling function which receive documents, open shipments files and invoice necessary charges. This includes accurate cost accrual and charge capturing. Manage the movement of cargo from destination port to delivery point and ensure proactive communication flows to customers and service providers.

**Job Related Requirements**:

- Minimum of 5 years’ experience in Ocean Import Freight forwarding.
- Grade 12 certificate

**Duties and Responsibilities**:

- Managing shipment exception panels in our online portal
- Tracking of shipments exceptions that require intervention, escalation and address them accordingly
- Following up and ensuring all required shipment milestones are completed on-time and within KPI
- Engage Shippers, carriers and customers for co-ordination of shipments
- Registration and invoicing of shipments on Cargo Wise
- Arrange customs clearance and final destination delivery as per customer KPI
- Following up on carrier invoices and ANF’s
- Checking vendor invoices and raising queries as required.
- Opening shipment files and documents assembly
- Completing key updates and milestones in CargoWise within in KPI metrics
- Proactively engage and manage communication with customer and Operational Key Account Manager.

**Electives**:

- Knowledge of current Incoterms
- Knowledge of CargoWise 1
- Knowledge of international freight forwarding
- Excellent communication skills
- Good planning and self-management skills
- High Level of analytical ability
- Experience in working with retail customers
- Tertiary Qualification in Supply Chain and or Logistics

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