Electronic Ticketing Machine
4 days ago
**JOB REQUIREMENTS**:_The ideal applicant will possess the following:
- _
- Grade 12 or equivalent qualifications, Relevant IT qualifications, 5 Years’ experience within the IT Environment (Systems, Network. Active Directory and Share Drive/File), MicroSoft Applications, Admin related functions, Good understanding of Ticketing systems, fares and routes, Good understanding of Passenger Transport Operations, Knowledge of the bus passenger industry, Knowledge of the bus operations processes and systems, Knowledge of all aspects of revenue ticketing systems, Knowledge of relational databases
**JOB OUTPUTS**
ETM Manager will manage and control all SmartTap System related issues. Be responsible for the maintenance and upkeeping of SmartTap system at all Business Units. Be Project manager of all SmartTap related projects. Support the Business Units Management with regards to any SmartTap related issues and requests. The position will be responsible for, amongst others:
**SmartTap Devices -**Manage and control all SmartTap devices with Technicians. Monitor all Defects report at all Business Units. Liaises and monitor all new bus installations, De-installations and transfer of devices on buses. Monitor trends with regards to driver transactions and Multi Journey Ticket declines
**Dataset Changes -**Support the team with regards to any Shift, Route changes, etc. Maintain all Business Units Dataset information and liaises with vendors.
**Passenger Support;**
**User Support -**Setup and install SmartTap system computers and printers. Support Users with any IT related problems
**Training of staff**
**Administration -**Create Orders and GRVs. Liaise with vendors. Update and develop Policies and Procedures, Compile reports.
**Job Types**: Full-time, Permanent
Work Location: In person
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