Product Manager: Pricing Analytics

3 weeks ago

Cape Town, South Africa Clickatell Full time

We Are Setting The Pace

Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need champions who understand the bigger picture, believe in making a difference and are able to connect the dots to achieve success. In our agile and demanding environment, you will be required to collaborate, ask the right questions and take the smart risk.

We call ourselves Champions. Why Champions? Because it’s not only about what we have done, but what we are doing and going to do. The way we do things, matter and influences how we drive our organization forward and deliver solutions to our customers. Watch this space as we blaze a new path while expanding across the globe.

Purpose

We Do The Right Things

Responsibilities of the Role
- Work with the Pricing & Product teams to establish a product pricing framework and policies that guide the profitable selling of Clickatell’s suite of products and solutions, in line with company margin expectations.
- Track pricing strategies, evaluate results, and adapt as necessary to ensure product profitability objectives are met.
- Use financial and scenario modelling techniques to prepare analysis that shows the potential impact of various pricing strategies, including their effect on margins, sales and unit volumes.
- Champion and communicate a crystal-clear Product Pricing Framework, Templates & Processes
- Develop pricing processes to continuously monitor, evaluate and enhance current decision making and to ensure timely response to market conditions and competitive factors.
- Build dynamic pricing tools that can process and incorporate large datasets and number of inputs from external, syndicated, and internal data warehouses.
- Enforce adherence to pricing frameworks and processes in a controlled, centralized manner for the Clickatell Products organization.
- Develop analytics models and BI visualizations suitable for Executive level consumption that accurately reflect the performance of each of Clickatell's products and portfolios.
- Develop, test and track performance of pricing initiatives and make recommendations for change.
- Champion price performance monitoring within the Products team by actively engaging in regular team meetings.
- Own our monthly margin reporting including margin decomposition by product and type of sales (enterprise, online). Runs weekly reporting on margin variance vs. plan, forecast and history, identifying risk and opportunities vs. plan.
- Lead quarterly pricing reviews. Prepare and present recommendations to product leadership for updates to current pricing and identify opportunities to increase revenue and gross margin.
- Assists in preparation of strategic account efforts and pricing plans as a part of annual business planning cycle
- Supports product management and marketing teams in ad hoc projects and reporting requests related to category and customer reporting, promotional campaigns, or syndicated data reporting
- Support product pricing enablement and implementation within the billing system and participate to the QA testing and customer pricing checks
- Reports to Director of Global Pricing, within the Product Organization
- Be part of a passionate team innovating in Chat Commerce

**Requirements**:
We Are On A Learning Journey
- Requirements of the Role
- BA/BS in Finance, Business, Economics, Statistics, Math or related field required. MBA degree a plus.
- 5+ years of product pricing experience, analytics, or finance.
- Experience in reviewing and analyzing software industry data.
- Experience in Telco, media, SaaS or technical software is highly desirable
- Knowledge and Abilities
- Strong analytical and statistical skills leveraging Excel, Power BI. SQL is a plus.
- Have problem solving skills, logical thinking, and analytical abilities.
- Must thrive in a less structured and rapid-paced business environment.
- A passion and strength for data and analytics

A Bit About You

You are a pacesetter, who is strong in execution and comfortable in a fast-paced environment and working across multiple projects simultaneously. You set the priorities to deliver practical solutions for opportunities and change. You achieve results though maximizing resources and leading the way to the best solutions. You build and invest in relationships and influentially engage across teams, and with specialists, to brainstorm and arrive at the right answers. You develop, finetune and manage processes and coach the team on procedures and adopting new techniques. You are incredibly independent and a self-starter with a microscopic attention to detail. You take initiative by being resourceful and proactive.

**Benefits**

Why You Should Join

Perks of the Role
- Health Insurance
- RRPS contribution
- Quarterly performance incentive bonus
- Risk benefit company contributions
- Reimbursable communications allowance for internet and mo

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