Wealth Adviser Assistant
2 weeks ago
**Job description**:
**Responsibilities**:
- Gather Policy information
- Compile a summary of information
- Research product information
- Handle and solve client enquiries (all existing business enquiries)
- Diary management for new and existing business cases
- Diary management for Wealth Adviser
- Arrange appointments between Wealth Adviser and Clients
- Prepare investment review appointments
- Maintain CRM system
- Rebalance and maintain existing portfolios
- Prepare and distribute monthly/quarterly statements
- Manage Administrative Documentation (detailed records)
- Build and maintain good working relationships
- Record details of transactions
- Maintain Service Level agreement deadlines
- Manage policy renewals
- Ensure FAIS Compliance
- Load new/existing business policies
- Maintain good relationships with product suppliers
- Ensure effective administrative processes between the Wealth Adviser’s office and the offices of the product suppliers.
- Attend training offered by the suppliers, where relevant.
**Minimum requirements**:
- Relevant 3-year degree
- Proficient in both spoken and written English and at least one other of the official South African languages
- Computer literacy (MS Office)
- Passion for the financial services industry
**Competencies required**:
- Customer Service
- Communication skills (verbal & written)
- Problem solving
- Attention to detail
- Team player
Ability to commute/relocate:
- Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelors (required)
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