Specialist - Technical Lead.technology Information

6 months ago

Johannesburg, South Africa MTN Full time

**Strategic Input**
- Work with “Senior Fintech Technical” Lead/s, to identify key changes to fintech systems in the future from technological, commercial, business and consumer behaviour perspectives.

**Planning, Operational and Delivery**
- Provide input into the development of the 3 year and 1 year plans for all fintech systems such as MoMo, Insurtech and Loans & Lending.
- Ensure these plans are aligned with business requirements and budgetary prioritisation.
- Ensure fintech system designs are developed in order to achieve these plans.
- Ensure planned fintech projects are delivered on time to meet operational requirements.
- Assisting with information to ensure the effective utilisation of fintech systems infrastructure, scalability and capabilities.
- Ensure fintech systems meet business requirements and are sufficient for growth in customer numbers and demand.
- Provide input into detailed fintech systems design ensuring impact on existing systems and processes is managed.
- Ensure knowledge transfer (including support document ) to operations team minimising escalations to development team.
- Capture of business requirements and their analysis.
- Monitor performance of deliverables, investigate performance and functionality issues, and ensure future designs are optimised to prevent issues found.
- Continually identify the following in respective area:

- Capacity Upgrades that are required due to Network Traffic;
- Software Upgrades required to ensure adherence to maintenance agreements;
- Aspects of a system that have not been performing optimally that require changes to architecture; and
- Hardware that is reaching end of life and requires replacement.
- In the Fintech space, “Planning” and “Operational” areas need to function as a cohesive unit. This means that ‘working’ relationships with Operational area units must include:

- Discussing status of new/current projects;
- Discussing system issues that may or may not require planning analysis;
- Ensuring that Operations is involved in a project every step of the way, such that they can prepare for ATP/UAT- work and any roll-out activities;
- Provide Operations the opportunity to provide ideas on system evolution from the perspective of maintaining platforms on a day to day basis;
- Perform ATPs with Operations and vendors; and

**Governance**
- Follow all corporate governance procedures.
- Ensure that changes to the current environment are properly documented and tested before promoting into production. Post production changes should be documented and managed.
- Support the prioritisation process to drive prioritisation of requirements and initiatives in functional areas to ensure timeous delivery of requirements.
- Support Revenue Assurance functions to understand issues and resolve any revenue issues or leakage.
- Create visibility of changes to core systems, data and products by informing the organisation of changes.
- Support assessment of Portfolio maturity on an annual basis.
- Influence and implement aspects of data security policies.
- Support the creation of critical Policies, Processes or Procedure such that Business risk is managed which also ensures that any ISO certifications can be maintained and ensure that they are being utilised in day to day operations.
- Manage vendor interaction through RFPs and verification of BOMs.
- Ensure system documentation is sufficiently detailed and up to date to ensure business continuity and prevent over-reliance on a few individuals

**Communication & Co-ordination**
- Liaise with Marketing regarding product development with respect to fintech systems capabilities and requirements.
- Consolidate requirements for fintech systems and decide on clear development paths while managing what may be opposing views from different stakeholders.
- Build the understanding of existing and emerging fintech systems technologies and capabilities across the business.

**Financial**
- Vendor relations, and quarterly/monthly reporting:

- Be part of regular vendor meetings;
- Convey problem areas to vendors and request action plans;
- Ensuring that vendors supply quarterly reports on system health and utilisation and any other items as per contract; and
- Ensuring that assistance is provided to obtain maximum value for minimum cost from vendors.
- Budget Requirements
- Assist in tracking financial information such as:

- Breakdown of spend (tangible and intangible software, licenses and hardware);
- Project costs; and
- Requisition, PO and Invoice numbers.
- All funding must be capitalised within the targets set by MTN.
- Assistance with input on Yearly CAPEX Plans and tracking spend through the year
- Ensure that team members are working together to ensure that spend is kept track of.
- Must work with Line Management and Senior Fintech Technical Lead/s to:

- Tally up all spend and budget positions on a regular basis;
- Extract all Roadmap-items from team members and supply full budget requirement

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