Information Management Specialist

2 months ago


Johannesburg, South Africa FirstRand Full time

Job Description

Hello Future Information Management Specialist

Welcome to FNB, the home of the #changeables. We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions.

As part of our team in FNB Points of Presence, you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. FNB Points of Presence Data and Analytics is seeking an innovative and strategic Information Management Specialist to provide expertise, advice and support through the implementation of the organisational information management strategy by facilitating the definition, design and implementation of information management processes, business and technical requirements and solutions.
- A minimum of three (3) Years experience in a Data/Information Management environment
- Bachelor’s Degree/Advanced Diploma (NQF7), preferably in Information Systems; IT Business Management, Information Technology, Computer Science or related disciplines
- Proficiency in MS Office or similar tools.

Value Added:

- Understanding of the DAMA Principles. Certification from Certified Data Management Professional (CDMP), will be an added advantage.
- Exposure and/or involvement in the implementation of Content, Document and Records management solutions, such as SharePoint, among others,
- Be familiar with records lifecycle, and applicable policies, regulations, and frameworks,
- Exposure and /or involvement in the implementation of data privacy laws (POPIA and related regulatory frameworks)

Key Responsibilities
- Understand the FirstRand information management landscape and identify and action requirements to embed information management in the BU to increase information management maturity
- Provide input into the definition of data processes and standards and define and implement information management standards and processes. Deliver initiatives that improve the level of information management maturity.
- Embed, optimize and implement information management into business processes and operations.
- Build and maintain working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
- Use project methodology to deliver initiatives that improve the level of information management maturity in the BU.
- Attend relevant information management working groups, define and implement requirements accordingly.
- Comply with internal policy, regulatory requirements and data practice standards, tools and FirstRand best practices
- Capture and maintenance of technical and business metadata and monitor the published data sources for usage, relevance and quality feedback.
- Manage and maintain document business term definitions. Contribute to the development of the information management disciplines reference architecture in consultation with the Information Architect.
- Manage and maintain metadata, data quality rules and reference data for the BU.
- Facilitate and track data quality issues as defined by the data quality issue resolution process.
- Co-ordinate data quality issue resolution and perform root cause analysis to resolve data quality issues and manage implementation of solutions accordingly.
- Track access requests for reviews and reporting and monitor user access and usage of the data sets that the BU owns or is accountable for.
- Participate in data related projects, facilitate, assist and guide stakeholders.
- Consult in matters of data workflows, master data security, data cleansing, data profiling, and access rights for area of responsibility.
- Plan and manage platform and BU data migration journey to platform
- Manage, maintain and facilitate records management including a working group, records registers, maturity matrix, flight plans in the BU.
- Support, upskill and assist records teams within the BU to increase maturity
- Create change management awareness, training and communications to enhance understanding and upskill the BU on all information management disciplines.
- Support the BU and LRC teams in maturing of Data Privacy and Protection.
- Participate and update the maturity and implementation roadmap/s for all information management disciplines and IM deliverables in the Business Unit and aligned to FNB / FR implementation roadmap and provide inputs for roadmap assessment and control testing.
- Provide input into accurate and reliable information management metrics and compile information to analyze trends, track and report on all information management across the information management function to improve efficiencies and inform business decisions.
- Identify automations, enhancements and efficiencies to data, information management and records management BU capabilities and tools to create efficiencies and alleviate business problems and implement those
- Participate in planned activities that are appropriate for own



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