Quality Control Agent

Financial Wealth Holdings is looking for diligent Quality Control Agents. The successful agents will be expected to monitor calls according to their assigned campaign and may have to monitor calls across different campaigns from time to time. The purpose of monitoring is to identify non-compliance, potential risks, training gaps and coaching needs. The...

Financial Wealth Holdings is looking for diligent Quality Control Agents. The successful agents will be expected to monitor calls according to their assigned campaign and may have to monitor calls across different campaigns from time to time. The purpose of monitoring is to identify non-compliance, potential risks, training gaps and coaching needs. The...

Financial Wealth Holdings is seeking for highly skilled Quality Control Agents with extensive insurance knowledge and proven experience in Debt Review Sales. The role will entail monitoring certain aspects of the insurance sales process and listening to calls to ensure financial advisors adhere to script and compliance requirements. **Key duties, but not...

Quality Control AgentCape TownPermanent onsite positionSkills required: #qualitycontrol #callmonitoring #escelations #reporting #complainthandlingThe position involves call monitoring within the assigned subsidiary, with occasional monitoring duties extending to other subsidiaries.Duties/Responsibilities Conducting call monitoring Monitoring processes...

Quality Control Agent Cape Town Permanent onsite position Skills required: #qualitycontrol #callmonitoring #escelations #reporting #complainthandling The position involves call monitoring within the assigned subsidiary, with occasional monitoring duties extending to other subsidiaries. Duties/Responsibilities - Conducting call monitoring - Monitoring...

Financial Wealth Holdings is seeking for highly skilled Quality Control Agents with extensive insurance knowledge and proven experience in Debt Review Sales. The role will entail monitoring certain aspects of the insurance sales process and listening to calls to ensure financial advisors adhere to script and compliance requirements.Key duties, but not...

Financial Wealth Holdings is looking for a diligent Debt Counsellor Quality Control Agent. The successful agent will be expected to monitor calls according to their assigned campaign and may have to monitor calls across different campaigns from time to time. The purpose of monitoring is to identify non-compliance, potential risks, training gaps and coaching...

**National Debt Advisor is looking for a Quality Control to join their team!!!** **Description**: Quality control agents are expected to monitor calls according to their assigned campaign and may have to monitor calls across different campaigns from time to time. The purpose of monitoring is to identify non-compliance, potential risks, training gaps and...

Quality Control AgentCape TownPermanent onsite positionSkills required: #qualitycontrol #callmonitoring #escelations #reporting #complainthandlingThe position involves call monitoring within the assigned subsidiary, with occasional monitoring duties extending to other subsidiaries.Duties/Responsibilities Conducting call monitoring Monitoring processes...

PLEASE NOTE THAT ONLY CANDIDATES WITH A DEBT COUNCELLING CERTIFICATE WILL BE CONSIDERED.Description: Quality control agents are responsible for monitoring calls based on their designated campaign, with occasional monitoring of calls from other campaigns. The main goal is to identify noncompliance, potential risks, training gaps, and coaching needs, and...

National Debt Advisor is looking for a Quality Control to join their teamDescription:Quality control agents are expected to monitor calls according to their assigned campaign and may have to monitor calls across different campaigns from time to time. The purpose of monitoring is to identify non-compliance, potential risks, training gaps and coaching needs....

**PLEASE NOTE THAT ONLY CANDIDATES WITH A DEBT COUNCELLING CERTIFICATE WILL BE CONSIDERED.** Description: - Quality control agents are responsible for monitoring calls based on their designated campaign, with occasional monitoring of calls from other campaigns. The main goal is to identify non-compliance, potential risks, training gaps, and coaching needs,...

The role will entail monitoring certain aspects of the insurance sales process and listening to calls to ensure financial advisors adhere to script and compliance requirements. **Key duties, but not limited**: - Call monitoring - Process monitoring - Compilation of escalations - Coaching financial advisors/Identifying training needs - Notifying management...

Western Cape, CPT - CBDR 30000 - R 37000 Monthly Cost To Company (Market related, Negotiable)We are seeking a suitable qualified Quality Inspector with 5 years of working experience in a General & Precision Engineering environmentDuties & Responsibilities - Manage and maintain the control quality records for projects (on-site and suppliers) - Generate...

Western Cape, CPT - CBDR R 37000 Monthly Cost To Company (Market related, Negotiable)We are seeking a suitable qualified Quality Inspector with 5 years of working experience in a General & Precision Engineering environmentDuties & Responsibilities Manage and maintain the control quality records for projects (onsite and suppliers) Generate projectquality...

Responsibilities: Conduct thorough inspections of meat casings to identify defects or quality issues, ensuring products meet the established standards of quality and safety. Implement and monitor quality control protocols and procedures to enhance the quality of the final product. Collaborate with the production team to ensure quality control measures are...

They are currently seeking a Customer Service Agent to join their dynamic team in Blackheath, Capet Town.Job Overview:As a Customer Service Agent, you will be responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve any customer complaints. The ideal candidate will have...

**POSITION: Quality Supervisor/ Controller** **AREA: Montague Gardens, Cape Town** Our well established client is looking for a Quality Supervisor in the plastic/recycling/moulding industry. Must have knowledge in this industry **Major Duties and Responsibilities** - Complete fault-finding reports - report on this weekly. - Relieve quality control staff...

We are seeking a meticulous Quality Controller with a valid wireman's license and experience in the electrical manufacturing industry. You will play a crucial role in ensuring our switchboards meet the highest quality standards and exceed customer expectations. Key Responsibilities: - Develop and implement comprehensive quality control procedures and...

**Your responsibilities will include**: - Participating in the design of call monitoring formats and quality standards. - Maintaining and developing internal support and call centre quality standards - Assessing support interactions based on internal standards. - Ensuring no miss-spelling or misrepresentations of products, benefits, or fees. - Performing...