IT Technical Support
2 weeks ago
DUTIES & RESPONSIBILITIES
IT Network Support Technician: experienced, to
Provide technical support and network solutions
based on the company’s full range of products.
Networking, switching, VLAN's, Fibre, VPN's and
IoT, firewalls and cyber security: Identify hardware
and software issues, provide solutions,
troubleshooting, diagnosis and repairs (installation,
configuration & deployment).
Support in SAT and FAT product testing and
technical support cases (installation/configuration).
Provide and facilitate technical training
when/where necessary.
Provide proficient reporting (case study
solutions etc.)
RMA product testing and troubleshooting.
Time and project management.
Manage additional assignments/projects as
required by the company to achieve strategic
objectives.
QUALIFICATIONS, NECESSARY SKILLS & REQUIREMENTS
Min 4-5 years’ experience in IT tech support &
network industry experience (provide references).
BTech Diploma IT / or relatable diploma
(mechatronics, etc) or N6
CCNA (CISCO) Layer 2 / Layer 3
CompTIA IT, A+, N+ (or equivalent)
Good understanding of networking, Wi-Fi, IoT (LAN
and WAN).
Design, support, and implement IT infrastructure.
Linux (advantageous)
C+, C++ knowledge (advantageous).
Proficient at Microsoft and Windows
Willing to travel. Own vehicle. Valid SA ID
ECSA Membership (advantage)
Resides within 10km or be prepared to travel/move
closer.
Excellent Communication skills, problem Solving, Reporting, Time, and Project Management Skills
(planning & reporting). Innovative, motivated, service and solutions-driven, fast learner and a passion for IT
**Job Type**: Permanent
**Salary**: R25,000.00 - R32,000.00 per month
**Education**:
- Diploma (preferred)
**Experience**:
- IT Tech Support: 3 years (required)
Ability to Relocate:
- Randburg, Gauteng: Relocate before starting work (required)
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