![The Mr Price Group](https://media.trabajo.org/img/noimg.jpg)
Call Centre Agent
1 week ago
**_ responsibilities:_**
- Ensure customer's queries, correspondence and needs are actioned timeously to provide excellent customer service and avoid backlogs and customer complaints.
- Update customer's details on relevant Debtor's systems to ensure an accurate and up-to-date customer details base
**_ requirements:_**
- Grade 12
- 1 year call centre experience - in new accounts environment
- Knowledge and understanding of industry legislature: Consumers Protection Act; POPI (Protection of Personal Information Act); National Credit Act; ICASA (Independent Communications Authority of South Africa)
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