Manager: Quality Enhancement

4 weeks ago

Bellville, South Africa Cape Peninsula University of Technology Full time

Faculty- Support / Admin Department- Department- Cape Peninsula University of Technology -> Quality Management -> Quality Management Admin- Campus/ Location- Bellville Campus - Bellville, Cape Town, WC ZA (Primary)- Job Type- Permanent- Occupational Function- Support / Admin- Number of Positions- 1- Annual Salary Package (incl. Medical Aid rate based on principal member only)- To be confirmed- Advert Closing Date- 26/2/2023- Job Purpose**The Manager: Quality Enhancement has the responsibility to**:

- develop and implement quality enhancement strategies and plans including processing, monitoring, analysis and reporting on data and information derived from quality assurance initiatives and research projects relating to the academic project at the University.
- ensure monitoring, evaluation and impact measurement into the efficiency and effectiveness of the institutional quality management systems.
- identify trends need and consolidate findings needed to be raised to the institutional level to identify systemic matters impacting of the quality of the academic project at the University.
- develop and coordinate of a programme of activities to institutionalize a quality culture at CPUT.
- in close liaison with the Director: Quality Management, develop innovative approaches to quality related systems, processes and standards to improve quality implementation and sustainability in relation to Higher Education Sub-Framework, Quality Assurance Framework and other regulatory frameworks and guidelines developed by the Council on Higher Education.
- to support the Quality Management Directorate (QMD) in the implementation of national and institutional policies, procedures and systems and international best practices.
- to improve internal and external stakeholder relations in line with the strategic and management needs of QMD.
- Job Knowledge, Skills and Experience- Master’s degree qualification
- A minimum of 5 years working experience in the higher education quality management and assurance environment, with at least 3 of the 5 years in a public higher education environment.
- A minimum of three (3) years experience at a middle management level
- Key Performance Areas / Principal Accountabilities- develop and implement quality enhancement strategies and plans.
- develop and coordinate of a programme of activities to institutionalize a quality culture at CPUT.
- manage, monitor, evaluate and report on all research activities and surveys required for quality management
- collect, process, monitor, analyze and report on, data and information derived from quality assurance initiatives and research projects relating to the academic project at the University.
- ensure suitable data management systems are in place to capture accurate and reliable information related to the quality management activities.
- monitor, evaluate and measure impact into the efficiency and effectiveness of the institutional quality management systems.
- identify trends need and consolidate findings needed to be raised to the institutional level to identify systemic matters impacting of the quality of the academic project at the University.
- develop innovative approaches to quality related systems, processes and standards to improve quality implementation and sustainability in relation to Higher Education Sub-Framework, Quality Assurance Framework and other regulatory frameworks and guidelines developed by the Council on Higher Education.
- provide support for the implementation of national and institutional policies, procedures and systems.
- make recommendations for the refinement of policies, procedures & review instruments for Quality Management
- improve internal and external stakeholder relations in line with the strategic and management needs of QMD.
- plan and coordinate stakeholder relations activities
- Competencies- knowledge of quality enhancement and quality promotion in higher education sector
- Knowledge of quality management processes and accreditation criteria and standards in higher education
- A strong knowledge base of national legislation and accreditation requirements is essential
- Applied and demonstrable knowledge of implementing a suitable system for data management, analysis and reporting
- Proficiency in both qualitative and quantitative data analysis using reputable data analysis software packages Proven management skills
- Management experience consisting of at least 3-5 years in a management position.
- Excellent organisational and planning skills, with the ability to work under pressure, pay attention to detail, prioritize time, work effectively, multi-task and meet deadlines.
- Strong research, statistical and analytical skills
- Knowledge of database management systems
- Excellent report writing skills and the ability to communicate effectively in spoken and written English.
- Strong people skills, including being a highly motivated confident communicator with the ability to engage with people at all levels in

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