Compliance Officer

3 weeks ago

Cape Town, South Africa Clicks Group Limited Full time

**Listing reference**: 016150**Listing status**: Online-
**Position summary**

**Industry**:Wholesale & Retail Trade
- **Job category**:Admin, Office Support and Services**Location**:Cape Town
- **Contract**:Permanent**EE position**:Yes**Introduction**
- To assist in reducing loss and risk to the business through effective exception reporting to operations on key risk areas.**Job description**
- To analyse data, identify trends and prepare feedback for scorecard meetings with finance and operations.
- To ensure effective streamlined communication to stores and provide efficient support to stores on projects and other operational issues.
- To identify exceptions against set financial benchmarks by analysing reports and identifying trends based on reporting obtained from stakeholders and own data mining.
- To highlight actual and potential areas of loss and risk to the business by collating reports and passing on the information to the operations line management to action speedily.
- To provide required feedback from exception reporting to internal stakeholders on confirmed losses versus potential losses.
- To continually assess and update current SOP’s for improved performance based on trends from reporting.
- To proactively track and follow up on outstanding documentation from stores.
- To assist stores to adhere to SOP’s and benchmarks by identifying in-store trends and areas for development and escalating to the line manager for action.
- To be the gatekeeper of accurate and timely operational communication to stores with regard to general issues, new and updated information on systems, procedures and other business process related i information, whilst monitoring operational teams compliance for reporting.

**Minimum requirements**
- Education and Experience Requirements- Essential: Matric
- Desirable: Retail or Business management qualification
- Advantageous: Unisolve and experience as a Pharmacist Assistant

Job Knowledge and Skills Required:
- Knowledge of business processes
- Knowledge of retail store management processes including stock and inventory management
- Understanding of customer service principles
- Problem-solving skills
- Verbal and written communication skills
- Computer literacy (specifically Word and Excel)
- Time management skills
- Strong client orientation
- Self directed and able to work independently
- Planning and organising skills

Essential competencies- Analysing
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Planning and Organising
- Presenting and Communicating Information
- Writing and Reporting
- Achieving Personal Work Goals and Objectives
- Adapting and Responding to Change

**Kindly note only applicants who meet the minimum requirements will be contacted.**

**We also encourage people with disabilities to apply.

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