Assistant Manager

3 weeks ago

Centurion, South Africa WNS Global Services Full time

Company Description

**WNS (Holdings) Limited (NYSE**: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

**Job Description**:
**Operations team Productivity**:
Implementation of the productivity tracker across all teams

Productivity increase resulting in FTE reduction

Capacity utilization

Team Quality transition

Smooth transition of payroll for any new business/process in conjunction with the clients of WNS

Well Managed - Operational Effectiveness

Automating reports/development of templates and detailed analysis of requirements to the clients

Streamlined in house metrics reporting without delays to clients

Client STD and Ad hoc reports sent without delays

Innovation of reports contributing to client delight

Payroll activities followed as per calendar

Well managed - operations excellence
- SOP and processes to be documented, signed of and implemented BI annually

Conduct daily agile meetings and a monthly team meeting

Monthly payroll run - knowledge and complete understanding off all transactions, files, reports, system impact.

Be able to trouble shoot, amend and align to ensure a balanced completed payroll per timelines, monthly.

Client engagement
- One on one to be held with all reports once a month - people management

Client complaints/errors

Monthly MBR and finance reporting

Payroll

IRP 5 - testing, submissions, reconciliations, queries, amendments, and knowledge and understanding of SARS BRS

Master data validations

Monthly payroll run - full knowledge and understanding off the process

SAP system testing,

Annual increments - calculations, package structuring, uploads

Payroll Products and services

**Have knowledge and be able to execute**:
IRP 5 - testing, submissions, reconciliations, queries, amendments, and knowledge and understanding of SARS BRS

Master data validations - Monthly payroll run - full knowledge and understanding off the process

SAP system testing,

Annual increments - calculations, package structuring, uploads

Bulk uploads and reconciliations - TOMS, EUD, Petrol 80/20, exits, shares, performance pay, incentives and off cycle payments

Severance pay calculations and uploads
- Retirement gifts, leave cash out

Daily cash flow and off cycle payments

Salary recalls and credit reconciliations

UIF - reconciliation and declaration submissions

Pension fund - handle queries, option calculations and tax benefit calculations

Payslips - query handling and knowledge of all items reflecting on the payslip. Progressive totals and payroll results

Provident fund - reconciliation

Interfaces - External/Internal upload compile and reconciliation

Salary calculations - manual and previous year calculations

Emergency loans/ Staff debt - create, clear and documentation resolution

Medical - payment submissions, monthly in-service audit report, yearly special dependent audit, annual option changes and contribution increments

**Qualifications**:
Relevant Degree in HR/Payroll/Finance or equal qualification

Matric/ Grade 12 Certificate

SAP working experience of at least 3 years

Financial working experience

Team management

IRP 5 preparation and submission knowledge

Legislation and tax knowledge

Payroll execution knowledge on SAP Preferred

Microsoft (word, excel, power point, outlook working knowledge)

Behavioural Traits Required

Positive attitude

Team play

Job-Related Knowledge,

Competencies & Skills Required

SAP working knowledge. (Payroll, HR, Time Management)

SAP payroll execution and IRP 5 reconciliation and submission knowledge

Team management

Knowledge of tax and labour legislation

Strategy, planning, customer focus, decision making, driving vision and develop people Analytical skills, sound time management and punctuality

Communication skills

Work under stress and deadline driven

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