Senior Manager

2 weeks ago

Johannesburg, South Africa MTN Nigeria Full time

MTN GROUP HUMAN RESOURCES

**JOB PROFILE**

(Last Update - 2017/04/13)

**Title of job**:
Senior Manager: CoE Project and Programme Management

N **umber of subordinates**:
3

**MTN Job Level**:
Level 3H

**Location of the job**:
Johannesburg, South Africa

**Solid Reporting Line:
General Manager: B2B Centre of Excellence

**Dotted Reporting Line:
N/A

**Mission/ **Core purpose of the Job
Working closely with the MTN Executive Leadership Team and the Opco CEOs, the **Executive: Group
**1. Mission/ **Core purpose of the Job
The Senior Manager: CoE Project and Programme Management is responsible for establishing and implementing programme management for all Technology CoE Projects within the programme. The role is accountable for all projects within the programme including the motivation of all stakeholders in order to achieve the Technology CoE programme objectives within agreed time, cost and performance criteria from project start-up through execution and completion. This is necessary to ensure Network & Enterprise capabilities are consistent and aligned across the group for provision of service irrespective of country.

Measures of success include the fulfilment of Network & Enterprise programme initiatives and outcome targets, managing the programme budget & reporting. Ensuring on-time delivery of programme objectives on time and, accurately and consistently updating the dashboard on programme status.

**2. Context **(Global influences, environmental / industry demands, organisational mission etc.)

MTN is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which MTN operates. The Group’s Technology function must therefore ensure the successful delivery in context of:

- Rapidly changing ICT environment
- The geographic complexity of MTN’s foot print across Africa and the Middle East
- Management of executive and local shareholder expectations across all 22 OpCos
- Achievement of top quartile operating efficiency and effectiveness through scale and common processes
- Driving growth through business intelligence and standardization to maximize business impact
- Management of customer and supplier expectations
- Enhance MTN position as a leading network and system provider
- Constant dynamics and local challenges in the economic, regulatory and legal environments

**3. Key Performance Areas**:Core, essential responsibilities / outputs of the position (KPA's)

The Senior Manager: CoE Project and Programme Management will be accountable to achieve the following objectives:

- Provides project management and guidance to the Technology CoE PM team to ensure the effective delivery of all projects within the programme.
- Ensures all projects within the programme are delivered and consistently aligned across the MTN global network.
- Defines, in partnership with various stakeholders, the Technology CoE programme goals & outputs.
- Engages with Digital & IT Programme lead to seek opportunities to align strategic priorities and leverage resources for the delivery of Network programme objectives.
- Ensures projects within the programme are consistent and add value in accordance with Technology’s overall strategic goals as well as Technology CoE annual goals and objectives.
- Ensures the delivery of projects (within the programme) according to project scope while effectively managing resources, time and budget.
- Ensure the effective implementation of the document repository management for all Technology CoE projects.
- Ensure the successful management of the Technology CoE programme risks, the measurement thereof and poses corrective action where necessary.
- Provide input and deliver dashboard report on the Technology CoE programme for EXCO and GoC.
- Engages with all key stakeholders to ensure effective communication and reporting.
- Engagement and interlock alignment of group functions and OPCOs across strategic Technology programmes.
- Manages the day-to-day execution of Technology CoE projects to achieve outcomes in terms of timeliness, projected effort and financial resources, and quality.

**Key Deliverables**
- Fulfilment of Technology CoE programme initiatives and outcome targets
- Programme budget
- Programme reporting
- Delivery of programme objectives on time, quality and budget
- Dashboard updates

**Role Dependencies**
- Active support from the Group CTIO, MTNSA CTIO,SM: Digital & IT PM, GM: PMO
- Deep understanding of the MTN Group and MTNSA business strategy
- Understanding of the OpCo technology, business and regulatory context
- Timely decision making and reporting
- Alignment of OpCo and Group strategy initiatives**4. Job Requirements **(Education, Experience and Competencies)

**Education**:

- Minimum of 4 year tertiary degree
- Relevant Project Management certification (e.g. Prince 2) / PMP
- Preferable - Member of Pr

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